Right after a recent update to Windows 8.1 64-bit, my wi-fi adapter stopped working and I was unable to connect to the Internet on that computer, an ASUS M11BB with AMD A10-6700 16 GB ram. There is a yellow exclamation point on the adapter in the device manager. I tried installing the latest drivers from ASUS (both chipset and wi-fi adapter drivers) and even restored the OS to a point 3 weeks ago when everything was working, and the problem remains.
I figured it was a hardware problem on the internal board for the ASUS Wi-Fi adapter. I bought an external USB wi-fi adapter that said on the box that it was compatible with Windows 8.1 but when I tried to install it in one of the USB ports, it failed with a message that the OS was not supported. How can that be? It said on the box it was compatible with 8.1 so what's the problem? Has MS updated 8.1 such that Wi-Fi adapters/device drivers are not compatible any more?
This is a serious issue. I cannot even troiubleshoot the problem on that computer because it won't connect to the internet. I have had to use this (an alternate computer) just to post this. Can anyone help?
I figured it was a hardware problem on the internal board for the ASUS Wi-Fi adapter. I bought an external USB wi-fi adapter that said on the box that it was compatible with Windows 8.1 but when I tried to install it in one of the USB ports, it failed with a message that the OS was not supported. How can that be? It said on the box it was compatible with 8.1 so what's the problem? Has MS updated 8.1 such that Wi-Fi adapters/device drivers are not compatible any more?
This is a serious issue. I cannot even troiubleshoot the problem on that computer because it won't connect to the internet. I have had to use this (an alternate computer) just to post this. Can anyone help?
My Computer
System One
-
- OS
- windows 8.1
- Computer type
- PC/Desktop
- System Manufacturer/Model
- ASUS
- CPU
- AMD A10-6700
- Memory
- 16 GB
- Graphics Card(s)
- redeon HD on board
- Browser
- FF
- Antivirus
- AVG