Windows 8 and 8.1 Forums


Bluetooth Mouse Stopped working in 8.1?

  1. #11


    Posts : 8
    Windows 8.1


    Yes, but as soon as I reboot Windows automatically re-installs the bluetooth stuff too :\

      My System SpecsSystem Spec

  2. #12


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    It should re-install. At a loss without knowing exactly what make of Bluetooth chip you have. What make/model of wireless adapter does it have? Many times the Bluetooth is part of the wireless card so same manufacturer.
      My System SpecsSystem Spec

  3. #13


    Posts : 8
    Windows 8.1


    I'm pretty sure it's an intel chip of some sort as the wireless chipset in general is Intel. I still can't get it to work, ughhh. Why Windows, whyyy? >.<
      My System SpecsSystem Spec

  4. #14


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Go to Device Manager and get the hardware IDs for the wireless and Bluetooth adapters. The top value for each like this:

    Click image for larger version
      My System SpecsSystem Spec

  5. #15


    Posts : 8
    Windows 8.1


    Hello! Sorry for the delay, here's the hardware ID's. Looks like it's an Intel-something!
    Click image for larger version
    Last edited by Featherbeard; 27 Apr 2015 at 15:20.
      My System SpecsSystem Spec

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Bluetooth Mouse Stopped working in 8.1?
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