Windows 8 and 8.1 Forums

Dell Laptop - Touchscreen not recognised?

  1. #1

    Posts : 120
    Windows 10 Pro x64

    Dell Laptop - Touchscreen not recognised?

    Hi guys, back again.

    I recently installed Windows 8.1 Pro as a clean install (image) onto my Dell laptop. It is an Inspiron 7737-7537 with an i7-4500u, 16gb RAM, and a Samsung SSD 850 EVO 250GB that I added after the fact. I bought it with Windows 8 preinstalled but I never use factory OSes, i've been running clean installs from day 1. I've been running 8.1 core though since I bought it, running 8.1 Pro now, and it seems the touchscreen just doesn't work. Under PC Info it says "No pen or touch input devices detected". Under 8.1 Core, it would have said "Full Windows touch support with 10 Touch Points". I don't seem to understand why all of a sudden it just doesn't work now under Pro. I've installed all the drivers from the manufacturer's site (except graphics and WiFi card drivers, which I downloaded direct from Intel and Nvidia.)

    Any help is appreciated!

      My System SpecsSystem Spec

  2. #2

    Central IL
    Posts : 3,468
    Linux Mint 17.2

    You need to go to Dell's support site, and download the proper drivers for your laptop.
      My System SpecsSystem Spec

  3. #3

    Posts : 120
    Windows 10 Pro x64

    Thanks - I had done that. I thought normally touchscreen was a Windows thing installed with the OS, since even when I installed Win7 on it (which is officially unsupported because its a Win8 machine, so Dell doesn't have any official drivers for that OS) touchscreen worked from the moment I entered OOBE.

    This issue is solved for now however as I randomly started up the laptop after a nights rest (despite rebooting and reinstalling drivers thousands of times the day before) and touchscreen suddenly started working. Under PC Info it now says "Full Windows touch support with 10 touch points" like it should, whereas when I first imaged it had said "No Pen or touch input is available for this display"
      My System SpecsSystem Spec

Dell Laptop - Touchscreen not recognised?
Related Threads
Dell Laptop Overclockable? in Performance & Maintenance
I have a question to ask. My laptop is clocked at 1.7GHz. Which is .30 GHz below normal laptop clock level. I heard that you can clock my processor (AMD A8-5545M) up to 2.7GHz. This is also a Laptop only processor. I have a Dell Inspiron M731R and was wondering if I could overclock it to anything...
Dell laptop - Product id not available in Windows Updates & Activation
Really struggling with this - hope someone can help. A friend's Dell was not accepting updates - I think he had done a 'refresh' as he had not lost any files. I've now done a full Windows 8 reset / reinstall from within Windows thinking it will sort it. However it still has the same issue....
Dell laptop DVD Drive in Drivers & Hardware
A friends dell laptop running win 8.1 The dvd drive use to play any dvd/cd . He put a music cd in the drive and it played, but the drive now say dvdRW and will not play any cd/dvd he puts into it now. any help how to change this back so it will read both dvd/cd not just the RW
I have recently bought a new laptop manufactured by Dell Inc. USA, which has currently Windows 7 Ultimate 32-bit installed by default by the OEM. I would like to upgrade and try out the latest Windows release "Windows 8.1 Pro" on my new Dell laptop. So, I am asking that which is the best version of...
I don't know exactly where to post this, but I was just curious as to what was the first touchscreen Windows 8 laptop? I just upgraded from my IdeaPad Yoga 13 to a Yoga 2 Pro, and I love it! So what was the first?
Hi I've just installed Windows 8 on my Dell Inspiron (about 4 years old) but find that my wireless Dell keyboard doesn't work, although the wireless mouse does. In fact some of the buttons on the keyboard work (such as the calculator symbol, but not the alphanumeric keys). Presumably this is...
I have an iBuyPower Battalion Touch CZ-11 Ultra. Is it possible to get a stylus that would work for this screen? I'm not 100% sure on this one, but I think its touchscreen is similar to that of an iPad (with less touch points), and I know the iPad can't use say a Nintendo DS stylus. On the site,...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook