Windows 8 and 8.1 Forums


Printer disappeared, Devices & Printers doesn't load

  1. #1


    Posts : 10
    WIndows *

    Printer disappeared, Devices & Printers doesn't load


    Windows 8.1 Pro x64. A day or do ago my ancient Brother MFC-7420 printer disappeared from Device Manager. It still appears in the list of printers to which to print in an application but printing to it produces nothing. When I open Devices and Printers, the green bar takes a long time and stops with a little bit left to go, and the window remains blank.

    I ran Windows Repair AIO with no effect. Can't find this particular problem Googling. Help?

    {ABE} Bluetooth service is automatic and running.

      My System SpecsSystem Spec

  2. #2


    I would start by removing and reinstalling the printer and its drivers.
      My System SpecsSystem Spec

  3. #3


    Posts : 10
    WIndows *


    So would I. The printer does not appear in Device Manager or in Programs and Features and Devices and Printers does not load. Sorry I didn't include that.
      My System SpecsSystem Spec

  4. #4


    How is the printer connected to the PC? Is it a local connection, using USB or is it a network connection?

    I've generally used only Epson and HP printers, but with these, you do not connect the USB cable until told to do so by the installation program. You run that, it installs some software and drivers, and then you get a popup telling you to connect the printer. IF you start out with the printer connected, it often won't install properly.
      My System SpecsSystem Spec

  5. #5


    Posts : 10
    WIndows *


    It's connected by USB. Whether or not it is connected makes no difference. Brother doesn't supply a driver because it is included in Windows 8.x. I cannot uninstall it or install it because Devices and Printers never fills in the window.

    I have been using this as my main printer for around eight years, Win7/Win8/Win8.1. Seems to me that the issue is with Windows' printer system.
      My System SpecsSystem Spec

Printer disappeared, Devices & Printers doesn't load
Related Threads
New printers do not display in Windows 8.1 Devices and Printers (no icon): New Dell, clean install: - Reinstalled Dell Factory Image - Updated to Windows 8.1 - Installed Office 2013 - Added BUILT-IN Windows Driver for LaserJet 5P/5MP - Added Epson driver for Windows 8 64 bit from Epson...
For some reason the green bar goes all the way across the top of the screen before the devices and printers menu will load. In then loads without an issue after waiting for almost two full minutes. This is a core I7 Win 8.1 PC with 16GB of ram and an SSD so it screams otherwise. I do have a...
I have recently purchased a new HP Officejet Pro 8620 and am currently having problems actually using it. 47929 I have already installed the full-feature driver from the HP website but the printer does not appear in devices and printers. However my printer does appear in print dialog and the...
My friend happened to look in Devices and Printers, and in the Multimedia Devices section he had about 10 devices showing up that he never heard of. Six of them were computers with names that he had never heard of, the others were devices that we could not tell what they were. I expect that...
I have a Dell Inspiron laptop that I had to restore to the factory Dell settings recently. After formatting the hard drive and re-installing windows 8 I noticed that the computer name in the devices and printers panel was Dell, Inc. instead of the computer name that I put in when re-installing...
Devices and printers Windows 8 Pro in Drivers & Hardware
I have two Dell Inspiron computers both running Windows 8 Pro. Why does the devices and printers screen show different icons for the same device on each computer. For example the laptop shows my router as a drive but the desktop shows the same item as what looks like an old radio or a safe. Where...
devices/printers in Customization
Is there an easy way in windows 8 to change the icon's (the pictures of attached hardware) in the devices and printers window.
Eight Forums Android App Eight Forums IOS App Follow us on Facebook