how to set up printer with Leo Net router
I am trying to help a friend set up a wireless printer connection over the phone. I neither have, nor use Windows 8 on my home computer (Windows7). However, I have about six months experience as a Windows 8 user at work.
I believe we have a compatibility issue. The friend has Windows 8.1, HP3510 printer, and an Apple (ugh!) router which her son installed because he is an Apple diehard. She said the router is a Leo Net (spelling?) router. :huh:
We have managed to set up a wired connection for printing, but we have failed to compete wireless connection and scan functions. The printer formerly was fully functional using an AT&T router before the changeover to the Apple router. Currently, Internet functions are working properly in wireless mode. She spoke with HP customer NO service who told her that only HP could resolve the issues (for only $169). Based on my experience in seven forums, I believe I can achieve success here on this forum.
Please provide helpful step-by-step instructions which I can use as a standard Windows 8 user to help her.
Thanks in advance for your help.
dr pepper
I am trying to help a friend set up a wireless printer connection over the phone. I neither have, nor use Windows 8 on my home computer (Windows7). However, I have about six months experience as a Windows 8 user at work.
I believe we have a compatibility issue. The friend has Windows 8.1, HP3510 printer, and an Apple (ugh!) router which her son installed because he is an Apple diehard. She said the router is a Leo Net (spelling?) router. :huh:
We have managed to set up a wired connection for printing, but we have failed to compete wireless connection and scan functions. The printer formerly was fully functional using an AT&T router before the changeover to the Apple router. Currently, Internet functions are working properly in wireless mode. She spoke with HP customer NO service who told her that only HP could resolve the issues (for only $169). Based on my experience in seven forums, I believe I can achieve success here on this forum.
Please provide helpful step-by-step instructions which I can use as a standard Windows 8 user to help her.
Thanks in advance for your help.
dr pepper
My Computer
System One
-
- OS
- windows 7 hpx64