Windows 8 and 8.1 Forums


ASUS TP300LA Windows 8.1 64-bit OEM Recovery problem

  1. #1


    Norway
    Posts : 9
    Windows 8.1 64-bit (ASUS) | Windows 8.1 Pro 64-bit (HP )

    ASUS TP300LA Windows 8.1 64-bit OEM Recovery problem


    Hello IT Gods!
    This is my first forum here.
    First off, i would like to say thank you for this amazing place, i've always been able to find a solution to my problems here.

    Now to my problem.

    I recently bought a Asus Transformer TP300LA which i recieved in my post office 02. February.
    Yesterday (03. February), i took it to my workplace to join the domain (i work as an IT Apprentice at a high-school in norway).
    But the laptop was pre-installed with Windows 8.1 64-bit OEM, so i had to install another version of Windows 8.1, and since we only have licenses for 8.1 Enterprises, it had to be that version.

    Since it was a clean install, i had to download all the drivers from Asus Driver & Tools.
    I never got the FlipLock to work, so googled, but found no solution that would work for me.
    I called Asus tech support Norway, was in telephone for about 2 hours trying to get it fixed, but the result ended in they telling me i had to send it to service and pay a minimum of 1300 NOK equal to 172$ + shipping to & from service.

    I don't want to pay that much, since i just bought it for 7000 NOK (930.55$).
    So i tried to do a recovery, but that didn't work because my Recovery partition is hidden.

    Then i did some more googling, and i read on a site (can't remember which site, since it was at work) that if i do a clean install without deleting the Recovery partitions, i can't boot into recovery mode and restore the laptop to factory settings
    When i got home, i bade a bootable USB with Windows 8.1 Pro 64-bit and reinstalled the laptop, but i couldn't install it on the partition because it wasn't a GPT partition so i followed this guide to manually wipe and convert a drive to GPT.
    So i opened command promt using Shift + F10 and type Diskpart and then typed list disk and this was the result:
    Disk 0 450GB
    Disk 1 20GB
    the 20GB partition was my recovery partition.

    I specifically selected Disk 0 and wiped it and converted it to GPT.
    Then i reloaded the partition list in windows 8.1 installer, and it turns out both of my partitions were wiped and "fused" into 1 partition
    <- my exact face reactions
    I finished installing Windows 8.1 Pro...

    Now here are my questions:

    1a) Is there anyway to get the Recovery Partitions back?
    1b) If yes, how?

    2a) Is there anyone with the same laptop on this forum?
    2b) If yes, is there any chance that you would be so kind to make an iso file from your recovery disc and share them with me?

    Thank you guys for reading this post, i know it is a long post, but i figured the more info i posted, the easier it would be to get help

    The most important specs for this laptop is:

    Intel® Core™ i5 4210U
    500 GB HDD
    8 GB RAM
    Intel® HD Graphics 4400
    13,3" FHD (1920x1080)
    -----------------------------------

    EDIT 1: I might not be able to post a reply until after the night, it's 02:12 AM, and i need to sleep now

    EDIT 2: Now I'm at work, so i can reply all day

    EDIT 3:

    I have now been able to restore the recovery disc. Here are some screen shots.
    Forgive me if they are abit big, not sure how to edit the size of them

    Click image for larger version

    I have changed the settings to Show hidden files
    The size of the Recovery.txt is 0 kb, and when i open it, there is nothing in it....

    Click image for larger version
    __________________________________
    Sincerely
    Vasquez
    Last edited by Vasquez; 04 Feb 2015 at 16:55. Reason: New Information

      My System SpecsSystem Spec

  2. #2


    Norway
    Posts : 9
    Windows 8.1 64-bit (ASUS) | Windows 8.1 Pro 64-bit (HP )


    12 hours later... no reply ... bump...
      My System SpecsSystem Spec

  3. #3


    Posts : 2,690
    Windows 3.1 > Windows 10


    There is no way to get the factory recovery partition back after you wiped and over-wrote the partition..
    Unless somebody with the same model is willing to help..

    You can download windows 8.1 setup media and OEM drivers.. But other then that?
      My System SpecsSystem Spec

  4. #4


    Norway
    Posts : 9
    Windows 8.1 64-bit (ASUS) | Windows 8.1 Pro 64-bit (HP )


    Thanks for your reply

    I've downloaded Windows 8.1 setup media and OEM drivers.... installed it all, but the FlipLock still won't respond to me flipping my screen

    But does the Thread i've read about MiniTools Partition Recovery work? i'm using Partition Recovery Wizard, Full scan @ 60% now.

    I can see in the Partition Recovery Wizard, that it detects the right 20GB partition. I've tried Option one, but ended up with bluscreen when restarting computer. But before i restarted it, i saw that the partition contained both the Boot.wim and Install.wim, which as far as i know, is all i need to reset the computer?
    Last edited by Vasquez; 04 Feb 2015 at 12:14. Reason: typo
      My System SpecsSystem Spec

  5. #5


    Posts : 2,690
    Windows 3.1 > Windows 10


    from command prompt(admin)

    type> diskpart
    type> list disk
    type> select disk 0
    type> list volume
    type> list partition
    type> select disk 1
    type> list partition
    type> exit
    type> reagentc /info

    post a pic of prompt window
      My System SpecsSystem Spec

  6. #6


    Norway
    Posts : 9
    Windows 8.1 64-bit (ASUS) | Windows 8.1 Pro 64-bit (HP )


    I have Norwegian language on my OS.
    Click image for larger versionClick image for larger version
    Last edited by Vasquez; 04 Feb 2015 at 14:43. Reason: Info
      My System SpecsSystem Spec

  7. #7


    Posts : 2,690
    Windows 3.1 > Windows 10


    type> select disk 0

    type> list partition
      My System SpecsSystem Spec

  8. #8


    Norway
    Posts : 9
    Windows 8.1 64-bit (ASUS) | Windows 8.1 Pro 64-bit (HP )


    Click image for larger version
      My System SpecsSystem Spec

  9. #9


    Norway
    Posts : 9
    Windows 8.1 64-bit (ASUS) | Windows 8.1 Pro 64-bit (HP )


    I've started partition Recovery Wizard again.
    And these are all the partitions it registers so far

    Click image for larger version

    I will post a new screenshot when it's finsihed scanning the entire HDD
      My System SpecsSystem Spec

  10. #10


    Norway
    Posts : 9
    Windows 8.1 64-bit (ASUS) | Windows 8.1 Pro 64-bit (HP )


    Now i've completed the Partition scan.

    Here is the result, had to make 2 screen shots due to the amount of partitions it found.

    Click image for larger versionClick image for larger version

    As you might see, it's the last partition that i want.
    Mostly because it contains the Boot.wim and install.wim files.
    Click image for larger version
      My System SpecsSystem Spec

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ASUS TP300LA Windows 8.1 64-bit OEM Recovery problem
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