Windows 8 and 8.1 Forums

Secondary Internal HDD Disappearing On Wake from Sleep

  1. #1

    Posts : 2
    Windows 8.1 Pro

    Secondary Internal HDD Disappearing On Wake from Sleep

    Before I explain my problem my HDDs are set up as followed:
    • C:\ SSD - Windows 8.1 and some chosen apps
    • D:\ Toshiba HDD - User profile/libraries/other applications install location
    • G:\ SSD - Chosen games (purely for game load times)
    • S:\ WD Black HDD - Secondary Storage
    • E:\ WD Green HDD - Some backed up stuff

    I have been experiencing a problem I have never had with my system before for the past week and a half or so where one internal HDD, specifically drive D:\ the 1TB Toshiba, is not being recognised after waking the machine from sleep.

    I have been sleeping my computer every night and waking it in the morning or next time I wish to use it since I built it for the past several years without any problems at all.

    There seems to be nothing wrong with the HDD itself, CHKDSK returns no errors, disk checking returns no errors, windows hardware error finding reports no errors with hardware, the disk reads and writes data without problems, it has no reported bad sectors.

    The HDD works perfectly fine if I shut down/power on or restart the machine. I only encounter the problem when resuming from sleep.

    I get 1 of 2 scenarios when waking the machine:

    Scenario 1: The machine wakes from sleep, I log into windows, open windows explorer straight away to check and the drive is there, suddenly it just disappears like it had been unplugged. Windows Disk Manager sees the disk and wants to initialise and format it (as shown in image below) I restart the machine and everything is fine.

    Scenario 2: The machine wakes, (fans spin etc) instantly BSOD, reboots, I log into windows and the drive is there.


    Looking in the windows logs I don't seem to be able to make complete sense of what's in there but I have attached a saved log from putting the machine to sleep and then waking waking it to just before I shut it down and restarted.

    It includes loads of errors like:
    The IO operation at logical block address 0x1265e5a2 for Disk 4 (PDO name: \Device\00000035) was retried.
    The IO operation at logical block address 0xf7cded8 for Disk 4 (PDO name: \Device\00000035) was retried.
    The IO operation at logical block address 0x4c63ae0 for Disk 4 (PDO name: \Device\00000035) was retried.
    ^^ Thats just 3 of those "Warnings" Event ID: 153

    Disk 4 has been surprise removed. Event ID: 157

    Numerous entries of:
    The system failed to flush data to the transaction log. Corruption may occur in VolumeId: D:, DeviceName: \Device\HarddiskVolume9.
    (A device which does not exist was specified.) Event ID: 140

    There are other entries but I won't include them, no point of attaching the log then.

    Can somebody help with this problem as my troubleshooting seems to have solved nothing.

    Just as a final note, I have all latest drivers for my hardware installed and I had NOT changed anything prior to having this HDD problem, no new drivers were installed, no new BIOS, no new hardware that would cause a problem with that particular disk.

    Thanks in advance.

    Click image for larger versionClick image for larger version
    Log file: in txt unfortunately log.txt

      My System SpecsSystem Spec

  2. #2

    Posts : 2
    Windows 8.1 Pro

    Despite having all the latest drivers installed, I went and uninstalled almost every driver supplied by Asus on the motherboard support page and installed them all again. I'm not 100% sure which it was but I think it was the Intel Management Interface driver causing the problem.

    I've managed to sleep and wake the computer twice now without anything wrong
      My System SpecsSystem Spec

Secondary Internal HDD Disappearing On Wake from Sleep
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