Windows 8 and 8.1 Forums

AMD 5470 Graphic card incompatible driver

  1. #1

    Posts : 1
    Windows 8.1

    AMD 5470 Graphic card incompatible driver

    Hello there!

    I have AMD Mobility Radeon HD 5470 graphic card installed in HP G62 laptop. Laptop came with windows 7 with everything working.

    Last year I updated windows 7 to windows 8.1 with that I also updated all my drivers including AMD driver. I installed version 14.4 from AMD website. It all worked fine after that.

    Few days ago I started facing some graphic problems like distorted pixels on the screen and after that laptop rebooted itself. It used to happen when I was watching video or playing a video game. After few days their number of occurrences increased as it became impossible for me to do any work.

    Then I decided to update driver. I downloaded latest version of driver that is 14.12. When I installed that, between the installation laptop restarts and it booted into blank logon screen.
    Somehow then I started safe mode and from device manager I updated the AMD card driver to Microsoft Basic Display Adapter. After that I was able to boot into the pc in normal mode but when I open device manager there is a yellow sign on Microsoft Basic Display Adapter. When I try to update the driver it again goes to blank screen on startup then again I need to change it to Microsoft Basic Display Adapter from safe mode.

    I have also tried installing that 14.4 AMD driver software. It installs successfully but nothing changes.

    On HP website there is only one AMD driver which is for windows 7. I also tried to install it but find no luck.

    I hope someone can help me in fixing this problem.
    Thanks in advance.

      My System SpecsSystem Spec

  2. #2

    Central IL
    Posts : 3,468
    Linux Mint 17.2

    Some computers are not Windows 8 friendly. You are probably better off just sticking with Windows 7 on that laptop.
      My System SpecsSystem Spec

AMD 5470 Graphic card incompatible driver
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