Windows 8 and 8.1 Forums


event id 215 printer point and click

  1. #1

    event id 215 printer point and click


    hey so i get 8 of these events daily now and i dont know what really causes it.
    i got a printer which is connected to our wifi but thats it


    Failed to install the printer driver enhanced Microsoft Point and Print driver compatibility . Error code 0x0 . HRESULT 0x80070BC8 . See the user data of the event for context information.




    - System
    - Provider
    [ Name] Microsoft-Windows-PrintService
    [ Guid] {747EF6FD-E535-4D16-B510-42C90F6873A1}
    EventID 215
    Version 0
    Level 2
    Task 19
    Opcode 12
    Keywords 0x8000000000000220
    - TimeCreated
    [ SystemTime] 2015-01-12T13:06:00.553361500Z
    EventRecordID 48
    Correlation
    - Execution
    [ ProcessID] 1372
    [ ThreadID] 5088
    Channel Microsoft-Windows-PrintService/Admin
    Computer patti
    - Security
    [ UserID] S-1-5-18

    - UserData
    - SetupInstallPrinterDriver
    Label InternalInstallPrinterDriverFromPackage
    Message pfnPSetupParseInfAndCommitFileQueue failed
    AdditionalInfo -
    InfPath C:\Windows\System32\DriverStore\FileRepository\prnms003.inf_amd64_2438fbe64075076f\prnms003.inf
    DriverName Microsoft enhanced Point and Print compatibility driver
    InstallSection -
    ProcessorArchitecture Windows x64
    PackageAware Not package aware
    CoreDriverDependencies -
    LastError 0x0
    HResult 0x80070bc8
    Last edited by froller2; 12 Jan 2015 at 08:10.

      My System SpecsSystem Spec

  2. #2


    help i still get it!
      My System SpecsSystem Spec

  3. #3


    bump
      My System SpecsSystem Spec

  4. #4


    Posts : 100
    Windows 8.1, 10, various Linux


    i get 8 of these events daily now and i dont know what really causes it.
    i got a printer which is connected to our wifi but thats it


    Failed to install the printer driver enhanced Microsoft Point and Print driver compatibility . Error code 0x0 . HRESULT 0x80070BC8 . See the user data of the event for context information.


    Yeah, these started showing up for me, too, maybe after I did a repair install of 64bit 8.1 Pro, maybe more recently than that.

    Microsoft acknowledges this ( https://support.microsoft.com/en-us/kb/2618460) and says:

    ...commonly associated with a Windows machine's inability to download a driver from a print server...
    Configure the Point and Print Restrictions policy to Disabled.
    • Computer Configuration / Administrative Templates / Printers
    • User Configuration / Administrative Templates / Control Panel / Printers

    Note: The User Configuration policy has been deprecated but is still available for backwards compatibility with legacy OS's. It is generally recommended to configure both policies to "Disabled" for uniform behavior across all clients...
    Since I have no idea what "commonly associated with a Windows machine's inability to download a driver from a print server." actually means nor why this is being attempted, I am a little uncomfortable changing that policy value...but did it anyway just now. Will reboot and see if anything weird happens vis-a-vis my WAN connection traffic.

    ======

    Post-reboot edit: The errors did not appear, no strangeness w.r.t. WAN activity (yet). If necessary, will followup here at a "future date" to see if something unexpected/undesired happens.
    Last edited by brokensoftware; 15 Oct 2015 at 05:37.
      My System SpecsSystem Spec

  5. #5


    Posts : 100
    Windows 8.1, 10, various Linux


    Well...after a couple reboots (actually shutdowns followed by boots) the errors reappeared - here's the text of a typical one:

    Installing printer driver Microsoft enhanced Point and Print compatibility driver failed, error code 0x661, HRESULT 0x80070661. See the event user data for context information.
    This means the policy change suggested by Microsoft didn't work. As such, I will be undoing that policy change and simply live with the errors.
      My System SpecsSystem Spec

event id 215 printer point and click
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