Windows 8 and 8.1 Forums


Problem with mouse and USB to RS232 cable

  1. #1


    Posts : 9
    windows 8.1

    Problem with mouse and USB to RS232 cable


    Hello All,

    As a surveyor, I'm trying to slowly solve all the glitches on my new Windows 8.1 laptop.

    1. Mouse

    I often visit this NSW government site SIX Maps

    When navigating the map, you use the mouse scroll wheel to zoom in or out and hold down the left mouse button to pan.

    In my new windows 8.1 laptop, the scroll and pan functions won't work.

    Iv'e tried 4 different mice and none of them work but they all work on my old XP laptop.

    I've also tried 2 browsers (Chrome and IE)

    I have also been in touch with the NSW goverment support team to no avail.

    Looking in control panel, I couldn't recognise anything that would help.

    Does anyone have any ideas?


    2. USB to RS232 serial port cable replicator

    This cable is used to download/upload information to the survey instrument. It worked fine on Windows XP, but will not work on Windows 8.1. It may be something to do with the port configuration.

    Please note that the software is very old and I had to create a virtual XP machine using VMWARE to run it. (As well as some other obsolete software such as XTGOLD and Q.EXE! Any one remember these? I've yet to come across any file editing program to equal Q.EXE)

    Hopefully someone will have some ideas otherwise I'll have to go back to the manufacturer and they'll charge more than I paid for the computer!!!

    Thanks in advance for your help,

    Michael

      My System SpecsSystem Spec

  2. #2


    Well, I tried the link you provided and I was able to scroll using IE, Logitech Mouse, and Windows 8.1 Pro (64 bit). However, when I first accessed the site, it said that their site would work better with FireFox or Chrome. I have Chrome installed but did not try it.

    USB to RS232, which end connects where? Does the USB end connect to the computer or the survey equipment? When running your XP, does it provide an error when you try to connect upload/download data? I would think that your VMWARE and XP will be able to handle everything, but you will need to play with port settings to have everything configured the way it was before. For example, my wife's computer is Windows 8.1 Pro, and I have her run VMWARE and Windows XP so she can use the embroidery module for her sewing machine. The one thing you have to do is to make sure that when you start the VM machine, you must tell the VM machine to use anything plugged into the USB ports to be used in the XP and not the Host machine.

    Anyway, don't give up yet and keep poking around you'll find a solution.
      My System SpecsSystem Spec

  3. #3


    Posts : 9
    windows 8.1


    Quote Originally Posted by play2mefish View Post
    Well, I tried the link you provided and I was able to scroll using IE, Logitech Mouse, and Windows 8.1 Pro (64 bit). However, when I first accessed the site, it said that their site would work better with FireFox or Chrome. I have Chrome installed but did not try it.

    USB to RS232, which end connects where? Does the USB end connect to the computer or the survey equipment? When running your XP, does it provide an error when you try to connect upload/download data? I would think that your VMWARE and XP will be able to handle everything, but you will need to play with port settings to have everything configured the way it was before. For example, my wife's computer is Windows 8.1 Pro, and I have her run VMWARE and Windows XP so she can use the embroidery module for her sewing machine. The one thing you have to do is to make sure that when you start the VM machine, you must tell the VM machine to use anything plugged into the USB ports to be used in the XP and not the Host machine.

    Anyway, don't give up yet and keep poking around you'll find a solution.
    Thanks for you reply play2mefish,

    That's interesting as I am also using WIndows 8.1 64 bit (but not pro)

    I just pilfered my wife's mouse as she is on Windows 7 pro. It won't work either.

    Are there some settings I should be looking at in Windows 8.1?

    Thanks

    Michael
      My System SpecsSystem Spec

  4. #4


    From one Michael to another...I would think if your mouse is working with every application on your Windows 8.1 setup, then it should work with IE and one web site. If your mouse is working everywhere but one site, then you have an issue with something not being loaded on your computer that the site needs to work. For example, it could be FLASH, it could be SILVERLIGHT needs to be installed, it could be JAVA. These are the ones that most sites use and need to be installed on your computer. I would start by loading the latest and greatest versions of that software onto your computer and then try again. Let us know what you find.

    Michael
      My System SpecsSystem Spec

  5. #5


    Posts : 9
    windows 8.1


    Hi Michael,

    You were right on both counts.

    I downloaded an add-on for IE and Chrome and the mouse now functions properly on IE.
    It still wont work in chrome, go figure!

    The USB cable is also working, I just have to plug it in BEFORE I go to the virtual machine so that it is released from the host. (as you suggested)

    Thanks heaps for your help,

    Michael
      My System SpecsSystem Spec

  6. #6


    You're welcome.
      My System SpecsSystem Spec

Problem with mouse and USB to RS232 cable
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