Windows 8 and 8.1 Forums


wireless Printer offline?

  1. #11


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Sorry but both statements are true.

      My System SpecsSystem Spec

  2. #12


    Posts : 13
    Windows


    Hello Broe23 and Itaregid

    Thank you for the replies.

    If it is possible for me to find out g and n access can be used "simultaneous" How Would I do that? Would it require a call to Xfinity or could a check be made on my laptop?
      My System SpecsSystem Spec

  3. #13


    Sorry but both statements are true.
    It all depends on the router - which we don't know yet.
      My System SpecsSystem Spec

  4. #14


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Open up the Gateway admin page and go to Wireless. Dslreports.com has a good FAQ section on their Comcast forum for the gateways.
      My System SpecsSystem Spec

  5. #15


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Quote Originally Posted by Itaregid View Post
    Sorry but both statements are true.
    It all depends on the router - which we don't know yet.
    No it does not matter the model of the gateway, Access Point or Wireless Router. They all work the same when connecting through wifi.
      My System SpecsSystem Spec

  6. #16


    If it is possible for me to find out g and n access can be used "simultaneous" How Would I do that? Would it require a call to Xfinity or could a check be made on my laptop?
    You need to look in your router manual. What is the make and model number?
      My System SpecsSystem Spec

  7. #17


    No it does not matter the model of the gateway, Access Point or Wireless Router. They all work the same when connecting through wifi.
    Come on Dude! Do you really claim to know how EVERY router or WAP ever made works? Clearly you don't so PLEASE stop claiming they all work the same. They don't!

    For example, if your wireless router supports Wi-Fi Protected Setup, like my Netgear and MANY other wireless routers and WAPs do, you DO NOT enter the SSID or passphrase when connecting new devices.
      My System SpecsSystem Spec

  8. #18


    Posts : 13
    Windows


    I looked at the Gateway admin page. Getting to Wireless part left me wondering. To the left of the Gateway screen was list that I could pick with a click. Choosing "Gateway" "Connection" then WiFi. On the right side of the screen were several list. One of the list was Device Name, and MAC Name. There I saw the name or description I assigned to the printer (Family RM). Under the MAC Name was something that started "ec:0e. It did not look like a IP address.

    Is there some thing on the gateway page that might explain why the printer is offline?
      My System SpecsSystem Spec

  9. #19


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    You do not assign anything in the gateway for the printer. You need to make sure that the gateway allows for Wireless-g/n wifi connection. On your printer, you would go into the settings and for Wireless in the printer menu, have it search for the SSID for your Gateway. Then enter the Passphrase that is used to wireless connect to your gateway in the wireless menu on your printer where you did the search for the SSID.

    Once you connect to the SSID for your gateway, the printer will show online if you go to Devices & printers as a Network device. You will also show the old Ethernet connection, but as offline.

    Personally if the printer sits close to the gateway, just leave it connected via Ethernet. It will be a faster connection between the gateway and printer.

    This will help you better understand wifi basics. Wireless Printing Center | HP® Official Site
    See Page 5 on, for how to setup the printer with a wireless connection. http://h10032.www1.hp.com/ctg/Manual/c00591746.pdf
    Other manuals for your printer. Manuals for HP Deskjet 6988 Printer | HP® Support

    I only print documents in black, and hardly used my Officejet 4500 series, that I finally bought a Brother Laserjet. I think out of the three years I had the Officejet, I only printed once maybe every six months, just a couple sheets. The Brother HL-2280DW, also has a flatbed scanner, Wireless-b/g & Ethernet connections.

    At 7 years old, your printer is at that point, that you may want to upgrade to a better one, or one that allows for iOS or Android OS direct printing, google print if you use Google Chrome on your laptop and take it with you. Those options will raise the price a little more. I paid $130 for the Brother with just the options it came with.
      My System SpecsSystem Spec

  10. #20


    Posts : 13
    Windows


    Hello broe23

    Thank you for all the web sights with the information. The printer is working. I missed a change in the IP address.

    I did an un install and a reinstall. (Settings, Control Panel, View devices).
    At the end of the reinstall was a box that said the IP address could change.
    Before closing the last install box I pushed the button on the printer that provides the list with IP address and the URL.
    The printer's IP address did change.
    That last install box said to type the new URL / IP address in to the browser's address bar.
    I did type the URL / IP address into the browser's address bar.
    I clicked on the wireless 802.11 to the left of the first page and I followed the instruction listed in the network tab.
    At the end of this was a test printer page. I clicked for the test.
    Their was the test page sitting on my printer.

    I thought it was worth the effort to get the WiFi working as the lap top is used downstairs, and the router is upstairs.

    Thank you again and thank you for keeping me motivated.

    Godon33
      My System SpecsSystem Spec

Page 2 of 3 FirstFirst 123 LastLast
wireless Printer offline?
Related Threads
Hi! those problem were discussed here, but separately, and none of the solutions were not helpful. I am posting this again since I think those two problems are connected. So when I start computer (I will call it comp #1) my network drive is offline just as network printer. Mapped network drive...
8.1 cant see wireless printer in Drivers & Hardware
HI. Just got a new laptop with windows 8.1. it cant find my epson sx510w printer but can see all wireless connections in my area any ideas Many thanks
Hey there I've once again encountered this problem with my Canon PIXMA MP620 printer/scanner: when using it wirelessly, it can't print. According to 'Devices And Printers', it's offline and therefore most programs I use in Windows 8.1 claim it can't print. However, using Canon's program 'MP...
wireless printer? in Network & Sharing
I am connected to my router by a Ethernet cable. can i still connect to my printer wireless? thanks
Printer keeps going offline! in Drivers & Hardware
Hi All, Epson WF 2540 keeps going offline every time my Dell XPS 13 running Windows 8 goes to sleep. Am looking to see what I need to change in the software to keep this from happening. It will go back online after sometime or I have to go and turn it off to get it back online. Thanks in...
I have a Brother HL 2270DW printer in one room of my house. Each of my two Win7 machines, all in different rooms, print to this printer wirelessly with no problems. However, my new Dell One 2020 detects the the printer as a wireless printer but reports something like 'Driver Unavailable' in...
Wireless Printer in Drivers & Hardware
Hi all, I'm trying to add this wireless printer to Windows 8 Pro but it's not doing anything. I can ping the IP Address of the printer, so I know it's reachable. All attempts at "discovering" the printer fail. When I try to add it by IP address it fails as well. How do I do this?
Eight Forums Android App Eight Forums IOS App Follow us on Facebook