Windows 8 and 8.1 Forums


Only 7.98 Ram Available

  1. #1


    Posts : 4
    Windows 8

    Only 7.98 Ram Available


    I got a brand new computer with 16gb of ram 2 sticks of 8 but it says 12gb and only 7.98 is available Click image for larger version Click image for larger version

      My System SpecsSystem Spec

  2. #2


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    Check the BIOS, does it recognize it as 16GB ? Something may need to be set there in BIOS.

    This is Quad channel system, sure RAM is seated next to each other, not one in one and one in another across from it.
    What originally came with system with the RAM.

    Try re-seating the RAM again, also chance one is bad. Did check motherboards QVL list to make sure RAM works well and right specs for this board ? Fill in system specs here, more of us can get a better idea and list RAM brand and specs used.
      My System SpecsSystem Spec

  3. #3


    Check the advanced boot options in msconfig. Be sure the "Maximum memory" checkbox is unchecked (the default configuration). Otherwise this is most likely a hardware problem. Bad or mismatched RAM modules could cause this problem. The 12GB value comes from reading the RAM module identification. This does not mean the RAM is good or even fully compatible, only that it exists.
      My System SpecsSystem Spec

  4. #4


    Posts : 4
    Windows 8


    Quote Originally Posted by jds63 View Post
    Check the BIOS, does it recognize it as 16GB ? Something may need to be set there in BIOS.

    This is Quad channel system, sure RAM is seated next to each other, not one in one and one in another across from it.
    What originally came with system with the RAM.

    Try re-seating the RAM again, also chance one is bad. Did check motherboards QVL list to make sure RAM works well and right specs for this board ? Fill in system specs here, more of us can get a better idea and list RAM brand and specs used.
    I reset the ram and it fixed it thank youClick image for larger version
      My System SpecsSystem Spec

  5. #5


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    Did you mean reseat RAM or reset something in BIOS. Glad it is fixed, your welcome.
      My System SpecsSystem Spec

  6. #6


    Posts : 4
    Windows 8


    Quote Originally Posted by jds63 View Post
    Did you mean reseat RAM or reset something in BIOS. Glad it is fixed, your welcome.
    reseat*
      My System SpecsSystem Spec

  7. #7


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    Quote Originally Posted by TheHomieKnight View Post
    Quote Originally Posted by jds63 View Post
    Did you mean reseat RAM or reset something in BIOS. Glad it is fixed, your welcome.
    reseat*

    O.k.,TY, Glad it's good now !!
      My System SpecsSystem Spec

Only 7.98 Ram Available
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