Windows 8 and 8.1 Forums


How do I get my ASUS S550c to recognize my USB to recover

  1. #1


    Posts : 4
    Windows 8

    How do I get my ASUS S550c to recognize my USB to recover


    I am at the end of my rope with this system. I downloaded the recovery software to a USB Port but when I plug it in it won't boot or recognize the port to start the recovery process. I tried going to F9 but it says my system needs repair and I get an error message saying "files are missing" no recovery data found..What can I do to get it to boot to the USB?

      My System SpecsSystem Spec

  2. #2


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Maybe go into the BIOS & enable the boot menu which will probably get F-12 assigned to it on boot up.

    Insert the USB.
    At booting press F-12 to get the boot manager.
    Choose the USB to boot from.

    That's one way.
      My System SpecsSystem Spec

  3. #3


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Can you provide more detail as to how you created the recovery drive? Did you do this? Recovery Drive - Create with USB Flash Drive in Windows 8
      My System SpecsSystem Spec

  4. #4


    Posts : 4
    Windows 8


    It is not giving me an option to change the bios. It does give me an option to add a new boot option but I don't know how to add the USB as a boot option
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 8


    Alphanumeric that is exactly how I created it.. I have two of these systems but i can't find the option to create recovery discs on the system that works so I created the recovery USB..When I put it in the system it does not boot from the USB
      My System SpecsSystem Spec

  6. #6



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,288
    Windows 10 Pro 64 bit


    Maybe a dumb question but is it perchance an USB 3.0 port your using? I ask, because on my laptop with windows 7, when I wanted to do a clean install or recover from a system image my USB 3.0 port wouldn't work and I had to use the USB 2.0 port. The driver for USB 3.0 had to be installed after. I don't know if this is the same with 8.1 because I think it comes with generic 3.0 drivers.
      My System SpecsSystem Spec

  7. #7


    Posts : 4
    Windows 8


    Cliff I believe it is a 2.0 port
      My System SpecsSystem Spec

  8. #8



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,288
    Windows 10 Pro 64 bit


    Quote Originally Posted by DayDreamz View Post
    Cliff I believe it is a 2.0 port
    It was just a possibility that happened to me before. too bad it wasn't that simple. To make a one time change to boot on my ASUS X54c I just have to spam(repeatedly hit) my ESC key as soon as I push the start switch and then choose USB. OR it could be you didn't burn to the USB slow enough. When making install media you need to burn it at the slowest possible speed, be it disks or USB.
      My System SpecsSystem Spec

  9. #9


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    One way to do it is with the BIOS quick boot menu. It's a one time boot option to that device. It's a mini BIOS menu with a list of the detected boot devices. You pick the one you want to boot from and hit enter. On my ASUS desktop PC's it's F8. On my ASUS laptop its Esc. On the next boot after that it goes back to the default boot order. I find it great for doing installs as it saves having to go in and change the boot order twice. F9 was my ASUS laptops factory recovery feature. My ASUS laptop also did not have any factory utility to make recovery disks. Making a recovery thumb drive was the only option.
      My System SpecsSystem Spec

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