Solved Headphones not working after uninstalling a sound program

Jaypaul97

New Member
Messages
23
The program was Realtek HD. I installed it, it was trash, so I uninstalled it. Now that I've booted my PC up again, headphones don't work. Tried multiple headphones so it's definitely the drivers.

Currently I've reinstalled the infernal program but would like to uninstall it while keeping audio, if anyone can help with that
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    MSI/ MS-7850
    CPU
    Intel(R) Core(TM) i5-4670K
    Memory
    16384 mb
    Graphics Card(s)
    GTX 670
    Sound Card
    HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_14
Did you set the headphones as the default device to make sure that the audio is pass through to it?
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64 with Media Center
    Computer type
    Tablet
    System Manufacturer/Model
    Surface Pro 3
    CPU
    Core i5 4300U @ 1.9 GHz
    Motherboard
    Surface Pro 3
    Memory
    8092 MB DDR3-L 1.35 V SDRAM @ 1600 MHz
    Graphics Card(s)
    Intel HD 4400 @ 200 MHz
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Built-in 3:2 display
    Screen Resolution
    2160 x 1440
    Hard Drives
    256 GB SSD + 128 GB micro SD
    PSU
    36 Watt power brick
    Cooling
    Active
    Keyboard
    On Screen Keyboard
    Mouse
    Surface pen
    Internet Speed
    300 / 20 TWC
    Browser
    IE 11 Metro, IE 11 Desktop
    Antivirus
    Windows Defender
How does one do that?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    MSI/ MS-7850
    CPU
    Intel(R) Core(TM) i5-4670K
    Memory
    16384 mb
    Graphics Card(s)
    GTX 670
    Sound Card
    HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_14
Right click on the sound icon in the system tray and the select headphones and click set as the default device.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64 with Media Center
    Computer type
    Tablet
    System Manufacturer/Model
    Surface Pro 3
    CPU
    Core i5 4300U @ 1.9 GHz
    Motherboard
    Surface Pro 3
    Memory
    8092 MB DDR3-L 1.35 V SDRAM @ 1600 MHz
    Graphics Card(s)
    Intel HD 4400 @ 200 MHz
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Built-in 3:2 display
    Screen Resolution
    2160 x 1440
    Hard Drives
    256 GB SSD + 128 GB micro SD
    PSU
    36 Watt power brick
    Cooling
    Active
    Keyboard
    On Screen Keyboard
    Mouse
    Surface pen
    Internet Speed
    300 / 20 TWC
    Browser
    IE 11 Metro, IE 11 Desktop
    Antivirus
    Windows Defender
The set default button is greyed out and unclickable
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    MSI/ MS-7850
    CPU
    Intel(R) Core(TM) i5-4670K
    Memory
    16384 mb
    Graphics Card(s)
    GTX 670
    Sound Card
    HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_14
Can you post a screenshot of the "playback devices" window with the headphones plugged in?
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64 with Media Center
    Computer type
    Tablet
    System Manufacturer/Model
    Surface Pro 3
    CPU
    Core i5 4300U @ 1.9 GHz
    Motherboard
    Surface Pro 3
    Memory
    8092 MB DDR3-L 1.35 V SDRAM @ 1600 MHz
    Graphics Card(s)
    Intel HD 4400 @ 200 MHz
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Built-in 3:2 display
    Screen Resolution
    2160 x 1440
    Hard Drives
    256 GB SSD + 128 GB micro SD
    PSU
    36 Watt power brick
    Cooling
    Active
    Keyboard
    On Screen Keyboard
    Mouse
    Surface pen
    Internet Speed
    300 / 20 TWC
    Browser
    IE 11 Metro, IE 11 Desktop
    Antivirus
    Windows Defender
A picture should be attached with this post if it worked right.
 

Attachments

  • speakers.png
    speakers.png
    54.1 KB · Views: 68

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    MSI/ MS-7850
    CPU
    Intel(R) Core(TM) i5-4670K
    Memory
    16384 mb
    Graphics Card(s)
    GTX 670
    Sound Card
    HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_14
The program was Realtek HD. I installed it, it was trash, so I uninstalled it. Now that I've booted my PC up again, headphones don't work. Tried multiple headphones so it's definitely the drivers.

Currently I've reinstalled the infernal program but would like to uninstall it while keeping audio, if anyone can help with that
With uninstallation of that "trash (why ?) program" you uninstalled drivers for sound too.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
Ah, so my original drivers that I had before Realtek got uninstalled when I installed Realtek? And now when I uninstall Realtek it doesn't have a driver to fall back on?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    MSI/ MS-7850
    CPU
    Intel(R) Core(TM) i5-4670K
    Memory
    16384 mb
    Graphics Card(s)
    GTX 670
    Sound Card
    HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_14
Ah, so my original drivers that I had before Realtek got uninstalled when I installed Realtek? And now when I uninstall Realtek it doesn't have a driver to fall back on?
That's about it. Which exact codec sound chip is in the computer. ? You should have right drivers for right chip to get everything possible out of it.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
Not sure how to find that, would I need it in order to retrieve my old driver? I'd rather not do a system restore. My main issue is that the bass boost in Realtek is super low quality, by the way for someone who asked
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    MSI/ MS-7850
    CPU
    Intel(R) Core(TM) i5-4670K
    Memory
    16384 mb
    Graphics Card(s)
    GTX 670
    Sound Card
    HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_14
Not sure how to find that, would I need it in order to retrieve my old driver? I'd rather not do a system restore. My main issue is that the bass boost in Realtek is super low quality, by the way for someone who asked

If your PC didn't come with an extra driver pack DVD like my Lenovo, just go to your manufacturers website > support > drivers, and download.
 

My Computer

System One

  • OS
    Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Cliff's Black & Blue Wonder
    CPU
    Intel Core i9-9900K
    Motherboard
    ASUS ROG Maximus X Hero
    Memory
    32 GB Quad Kit, G.Skill Trident Z RGB Series schwarz, DDR4-3866, 18-19-19-39-2T
    Graphics Card(s)
    ASUS GeForce RTX 3090 ROG Strix O24G, 24576 MB GDDR6X
    Sound Card
    (1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
    Monitor(s) Displays
    BenQ BL2711U(4K) and a hp 27vx(1080p)
    Screen Resolution
    1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    C: Samsung 960 EVO NVMe M.2 SSD
    E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
    D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
    G: System Images -> HDD Seagate Barracuda 2TB
    PSU
    Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
    Case
    hanteks Enthoo Pro TG
    Cooling
    Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
    Keyboard
    Trust GTX THURA
    Mouse
    Trust GTX 148
    Internet Speed
    25+/5+ (+usually faster)
    Browser
    Edge; Chrome; IE11
    Antivirus
    Windows Defender of course & Malwarebytes Anti-Exploit as a
    Other Info
    Router: FRITZ!Box 7590 AX V2
    Sound system: SHARP HT-SBW460 Dolby Atmos Soundbar
    Webcam: Logitech BRIO ULTRA HD PRO WEBCAM 4K webcam with HDR
Not sure how to find that, would I need it in order to retrieve my old driver? I'd rather not do a system restore. My main issue is that the bass boost in Realtek is super low quality, by the way for someone who asked
If that Realtek driver was working (even if unsatisfactory) than you do fave their codec chip. Best you can hope for is what it provides and look for another program thru which more control. I believe that Winamp for instance has equalizer thru which you can adjust tone.
Another question is, which kind of speakers are you using ? Do they have separate input to bass plug in the computer's sound output ?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
Not sure how to find that, would I need it in order to retrieve my old driver? I'd rather not do a system restore. My main issue is that the bass boost in Realtek is super low quality, by the way for someone who asked

If your PC didn't come with an extra driver pack DVD like my Lenovo, just go to your manufacturers website > support > drivers, and download.
It still loads the Realtek software. The driver and Realtek sound adjustment are a one in all. There is no separate driver only.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
Sorry for late reply, I just woke up. Too boost the bass some more just open Windows media player to Now Playing>right click window decoration>enhancements>set equalizer and SRS Wow effects>Tru Bass... these settings are system wide and for all media.
 

My Computer

System One

  • OS
    Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Cliff's Black & Blue Wonder
    CPU
    Intel Core i9-9900K
    Motherboard
    ASUS ROG Maximus X Hero
    Memory
    32 GB Quad Kit, G.Skill Trident Z RGB Series schwarz, DDR4-3866, 18-19-19-39-2T
    Graphics Card(s)
    ASUS GeForce RTX 3090 ROG Strix O24G, 24576 MB GDDR6X
    Sound Card
    (1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
    Monitor(s) Displays
    BenQ BL2711U(4K) and a hp 27vx(1080p)
    Screen Resolution
    1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    C: Samsung 960 EVO NVMe M.2 SSD
    E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
    D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
    G: System Images -> HDD Seagate Barracuda 2TB
    PSU
    Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
    Case
    hanteks Enthoo Pro TG
    Cooling
    Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
    Keyboard
    Trust GTX THURA
    Mouse
    Trust GTX 148
    Internet Speed
    25+/5+ (+usually faster)
    Browser
    Edge; Chrome; IE11
    Antivirus
    Windows Defender of course & Malwarebytes Anti-Exploit as a
    Other Info
    Router: FRITZ!Box 7590 AX V2
    Sound system: SHARP HT-SBW460 Dolby Atmos Soundbar
    Webcam: Logitech BRIO ULTRA HD PRO WEBCAM 4K webcam with HDR
When I go to devices, then sound, video and game controllers, I see 3 things: NVIDIA high definition audio, NVIDIA virtual audio device , and Realtek HD. So I'm not sure who my manufacturer would be...NVIDIA sound card? I'm not sure how to find the manufacturer. DXdiag only has a hardware ID

Do any of you have bass boost properly working on your PC? What audio drivers do you have installed?
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    MSI/ MS-7850
    CPU
    Intel(R) Core(TM) i5-4670K
    Memory
    16384 mb
    Graphics Card(s)
    GTX 670
    Sound Card
    HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_14
NVidia has capability to send digital audio via hdmi and that's the reason it shows up on your sound devices. Not sure why headphones isn't listed (on my tablet, it is clearly listed maybe because it has an internal speaker) but you can always plug your headphones to the lime green speaker jack at the back of the computer and change the volume of the speakers in the volume mixer.

Capture.PNG

I don't use any bass boost or equalizer. I just use a headphone with bass emphasis if I want an enhanced bass or just crank up the subwoofer volume if I hook up the speakers on the headphone jack.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64 with Media Center
    Computer type
    Tablet
    System Manufacturer/Model
    Surface Pro 3
    CPU
    Core i5 4300U @ 1.9 GHz
    Motherboard
    Surface Pro 3
    Memory
    8092 MB DDR3-L 1.35 V SDRAM @ 1600 MHz
    Graphics Card(s)
    Intel HD 4400 @ 200 MHz
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Built-in 3:2 display
    Screen Resolution
    2160 x 1440
    Hard Drives
    256 GB SSD + 128 GB micro SD
    PSU
    36 Watt power brick
    Cooling
    Active
    Keyboard
    On Screen Keyboard
    Mouse
    Surface pen
    Internet Speed
    300 / 20 TWC
    Browser
    IE 11 Metro, IE 11 Desktop
    Antivirus
    Windows Defender
When I go to devices, then sound, video and game controllers, I see 3 things: NVIDIA high definition audio, NVIDIA virtual audio device , and Realtek HD. So I'm not sure who my manufacturer would be...NVIDIA sound card? I'm not sure how to find the manufacturer

The NVIDIA HD audio is for when you use a digital/hidef output such as HDMI to screen/tv/home cinema/stereo, and the Realtek HD is for when you use the front/back panel analog plug jacks.....at least that's how mine works on my Lenovo.
 

My Computer

System One

  • OS
    Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Cliff's Black & Blue Wonder
    CPU
    Intel Core i9-9900K
    Motherboard
    ASUS ROG Maximus X Hero
    Memory
    32 GB Quad Kit, G.Skill Trident Z RGB Series schwarz, DDR4-3866, 18-19-19-39-2T
    Graphics Card(s)
    ASUS GeForce RTX 3090 ROG Strix O24G, 24576 MB GDDR6X
    Sound Card
    (1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
    Monitor(s) Displays
    BenQ BL2711U(4K) and a hp 27vx(1080p)
    Screen Resolution
    1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    C: Samsung 960 EVO NVMe M.2 SSD
    E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
    D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
    G: System Images -> HDD Seagate Barracuda 2TB
    PSU
    Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
    Case
    hanteks Enthoo Pro TG
    Cooling
    Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
    Keyboard
    Trust GTX THURA
    Mouse
    Trust GTX 148
    Internet Speed
    25+/5+ (+usually faster)
    Browser
    Edge; Chrome; IE11
    Antivirus
    Windows Defender of course & Malwarebytes Anti-Exploit as a
    Other Info
    Router: FRITZ!Box 7590 AX V2
    Sound system: SHARP HT-SBW460 Dolby Atmos Soundbar
    Webcam: Logitech BRIO ULTRA HD PRO WEBCAM 4K webcam with HDR
Ok. But there's no way to find out what my original driver must have been? Are there something like default windows 8 audio drivers or something?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    MSI/ MS-7850
    CPU
    Intel(R) Core(TM) i5-4670K
    Memory
    16384 mb
    Graphics Card(s)
    GTX 670
    Sound Card
    HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_14
Device manager>sound, video and game controllers>realtek hi def audio>choose either "update driver" or "roll back driver"> if up date is chosen then "Let me pick from a list on my computer">pick one >after installation reboot....

I would try roll back first.
 

My Computer

System One

  • OS
    Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Cliff's Black & Blue Wonder
    CPU
    Intel Core i9-9900K
    Motherboard
    ASUS ROG Maximus X Hero
    Memory
    32 GB Quad Kit, G.Skill Trident Z RGB Series schwarz, DDR4-3866, 18-19-19-39-2T
    Graphics Card(s)
    ASUS GeForce RTX 3090 ROG Strix O24G, 24576 MB GDDR6X
    Sound Card
    (1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
    Monitor(s) Displays
    BenQ BL2711U(4K) and a hp 27vx(1080p)
    Screen Resolution
    1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    C: Samsung 960 EVO NVMe M.2 SSD
    E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
    D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
    G: System Images -> HDD Seagate Barracuda 2TB
    PSU
    Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
    Case
    hanteks Enthoo Pro TG
    Cooling
    Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
    Keyboard
    Trust GTX THURA
    Mouse
    Trust GTX 148
    Internet Speed
    25+/5+ (+usually faster)
    Browser
    Edge; Chrome; IE11
    Antivirus
    Windows Defender of course & Malwarebytes Anti-Exploit as a
    Other Info
    Router: FRITZ!Box 7590 AX V2
    Sound system: SHARP HT-SBW460 Dolby Atmos Soundbar
    Webcam: Logitech BRIO ULTRA HD PRO WEBCAM 4K webcam with HDR
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