Windows 8 and 8.1 Forums


Could not turn-off Bluetooth and Is not Working!

  1. #1


    Posts : 5
    Windows 8

    Could not turn-off Bluetooth and Is not Working!


    I recently recovered my samsung ultrabook(NP530-U4C). Firstly, the bluetooth option was greyed... then when I installed "Intel Centrino Bluetooth driver"... Now Bluetooth is enabled but is unable to Turn-off the Bluetooth from the Wireless section of Windows 8.
    Click image for larger version
    When I tried to transfer the files via bluetooth, it shows device is offline although it was just paired.

    Please help to resolve this issue!

    Screen shot of Device Manager(with Hidden Devices)
    Click image for larger version
    Click image for larger version

      My System SpecsSystem Spec

  2. #2


    Forever West
    Posts : 591
    WinVista, Win7, Win8.1, Win10, Mac OS X 10.10, Linux Mint 17.1


    The Notebooks I have and have worked on with Bluetooth had it with the Wi-Fi adapter, turn that off [switch or key combination] and Bluetooth was also off.
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8


    Thanks for your time and Sorry for the trouble! I have Intel Bluetooth and by default Qualcomm bluetooth suite was installed. When I checked Control Panel found this and after uninstalling this, Bluetooth is working fine. Although with this I installed all the windows updates and optional updates.
      My System SpecsSystem Spec

  4. #4


    Forever West
    Posts : 591
    WinVista, Win7, Win8.1, Win10, Mac OS X 10.10, Linux Mint 17.1


    Glad you got it fixed.
      My System SpecsSystem Spec

Could not turn-off Bluetooth and Is not Working!
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