Solved Could not turn-off Bluetooth and Is not Working!

pryashrma

New Member
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5
I recently recovered my samsung ultrabook(NP530-U4C). Firstly, the bluetooth option was greyed... then when I installed "Intel Centrino Bluetooth driver"... Now Bluetooth is enabled but is unable to Turn-off the Bluetooth from the Wireless section of Windows 8.
s2.png
When I tried to transfer the files via bluetooth, it shows device is offline although it was just paired.

Please help to resolve this issue!

Screen shot of Device Manager(with Hidden Devices)
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s4.png
 

My Computer

System One

  • OS
    Windows 8
The Notebooks I have and have worked on with Bluetooth had it with the Wi-Fi adapter, turn that off [switch or key combination] and Bluetooth was also off.
 

My Computer

System One

  • OS
    WinXP, WinVista, Win7, Win8.1, Win10, Linux Mint 20
    Computer type
    PC/Desktop
    System Manufacturer/Model
    2 Customs and 12 OEM/Brands
    CPU
    AMD and Intel
Thanks for your time and Sorry for the trouble! I have Intel Bluetooth and by default Qualcomm bluetooth suite was installed. When I checked Control Panel found this and after uninstalling this, Bluetooth is working fine. Although with this I installed all the windows updates and optional updates.
 

My Computer

System One

  • OS
    Windows 8
Glad you got it fixed.
 

My Computer

System One

  • OS
    WinXP, WinVista, Win7, Win8.1, Win10, Linux Mint 20
    Computer type
    PC/Desktop
    System Manufacturer/Model
    2 Customs and 12 OEM/Brands
    CPU
    AMD and Intel
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