Windows 8 and 8.1 Forums


certain USB devices not showing up, drivers updated

  1. #1


    Posts : 2
    Windows 8.1

    certain USB devices not showing up, drivers updated


    Hey there, for about a week my laptop hasn't been detecting my Memory Stick properly. It appears under the device manager in the "Other devices" subset. The same happens with my iPod, as I discovered today, but not my USB mouse.
    Click image for larger version
    Note the ! symbol. Double clicking enters the following menu:
    Click image for larger version
    Something is wrong, for the drivers are almost definitely fully updated - it worked find up to a week ago. Also it doesn't pick up on my custom name for the memory stick. The stick works fine on other computers, and other memory sticks aren't working with my laptop. If I follow through the menus and update the driver, it says no drivers can be found, and if I uninstall the device, the same happens when I remove and insert it again.
    Exactly the same screens happen with my iPod.

    Any suggestions? I've tried putting it up to my university tech support who are baffled by it, and I've no idea what to do. Kind of urgent as I've got a project due in a week or so, and it'll be important to transfer files from uni computers to my laptop.

    (also, sorry if this is in the wrong forum - I was unsure where to post it!)

      My System SpecsSystem Spec

  2. #2


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Welcome to the forum!

    First, do you have a restore point before this started? If not, could try USBDeview: View any installed/connected USB device on your system

    Uninstall everything and reboot. Things should re-install properly when you plug them back in if you have proper drivers installed. If not, a more serious problem.
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1


    Did a system restore which helped for a few days but today it's not working again. Is there a free way to update the driver? The link you gave requires payment that i'm hesitant to do
      My System SpecsSystem Spec

certain USB devices not showing up, drivers updated
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