USB keyboard not working (usb not detecting)

So i've been tearing my hair out with this problem for the past few weeks, and i've come here for help. Im using an Azio Levetron Mech5 keyboard that i got about a month or so ago, and since an update, it hasn't been detected by my computer unless i take out my laptop battery and start up (and even then, it works only for 5 minutes before blanking out). Open to suggestions, Thank you so much!

Is there a reason for an External keyboard [USB?] on your Notebook/Laptop such as the built-in keyboard doesn't work? Most times simply plugging in a USB keyboard works in addition to the built-in keyboard. Same for a mouse and touchpad but the touchpad can be disabled.

1. Remove Update / Reinstall drivers.
2. Try another keyboard to see if that works?

I've had this happen before, and it turned out to be a USB 2.0/3.0 issue. Here are some things to try:

• Check batteries. Replace even if you think they are good.
• Make sure your laptop has the correct USB drivers in, and, as suggested by EVIL NEMESIS, update/reinstall USB drivers.
  • NOTE: In the CHIPSET section of the drivers page for your laptop, there may be a SEPARATE USB 2.0/3.0 driver, in addition to the standard chipset drivers.
• Go into your BIOS and make sure USB mode is set to LEGACY, if available.
• Is the keyboard USB 3.0? If so, are your drivers current on your laptop?
• Does it have a connect button on your keyboard?
  • If so, turn off keyboard (if a switch exists), then turn it back on.
  • Press and hold the connect button for 3 - 5 seconds.
  • Let go, and try.
  • Repeat a couple times.
• Remove ALL USB devices, restart computer, connect ONLY the keyboard.

-WW