Windows 8 and 8.1 Forums


Keyboard Frequently Not Recognized/Powered On After Boot.

  1. #1


    Posts : 70
    Windows 8 Pro

    Keyboard Frequently Not Recognized/Powered On After Boot.


    Hello All,

    I just installed a new ASROCK FM2A88M Extreme4+ motherboard in my home PC last week. I have a CM Storm Quickfire Rapid i keyboard and a SteelSeries Rival mouse attached to the top two USB ports on the back of the motherboard:


    Click image for larger version

    Ever since I got this motherboard I have been having frequent, random issues with my Quickfire keyboard. What happens is, after a cold boot, about 20% of the time the keyboard does not light up and is not recognized by Windows. I have to either reboot or pull the USB plug and put it back in to get it to work. I have also tried switching around the USB ports (swapping which port the mouse and keyboard uses) but that doesn't seem to work. (I didn't try the other "lower" USB ports because I assumed that, due to the position of the ones I am using, that they are meant specifically to be used for keyboards and mice.)

    The Quickfire keyboard is new as well but I did have it before I got the ASROCK motherboard and i don't recall having this issue (at least not frequently enough to remember) so I am leaning towards the conclusion that it's an issue with the ASROCK motherboard.

    My first question is, is there a way in Windows 8.1 (event logs, device manager, etc.) to see what exactly is causing my keyboard to not be recognized all the time?

    If you were to make an educated guess would you say it's an issue with the motherboard or the keyboard? (Note that the Quickfire keyboard did not come with any drivers or software, everything is done, and stored, inside the keyboard memory.)

    Thank you,

    Jan

      My System SpecsSystem Spec

  2. #2


    Posts : 11
    win 7


    hi,

    if it was me i would try another keyboard to rule that out first. do you have another keyboard you can test with?
      My System SpecsSystem Spec

  3. #3


    Posts : 70
    Windows 8 Pro


    Quote Originally Posted by oscer1 View Post
    if it was me i would try another keyboard to rule that out first. do you have another keyboard you can test with?
    Hiya! Actually, I don't have another keyboard. :O Time to run to Fry's I guess and get a $10 cheapo. :P Thanks for the suggestion. Do you think I should get USB or that other "roundish" type connector (forgot the name)?
      My System SpecsSystem Spec

  4. #4


    Posts : 11
    win 7


    the other is ps/2 but i would get a usb.
      My System SpecsSystem Spec

  5. #5


    Posts : 70
    Windows 8 Pro


    I just got a new motherboard too, I was going to replace the ASROCK either way. Another test case!
      My System SpecsSystem Spec

  6. #6


    Posts : 11
    win 7


    so are you all good now?
      My System SpecsSystem Spec

Keyboard Frequently Not Recognized/Powered On After Boot.
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