Windows 8 and 8.1 Forums


Bluetooth devices would not stay connected in 8.1

  1. #1


    Posts : 2
    Windows 8

    Bluetooth devices would not stay connected in 8.1


    I have a Lenovo ThinkPad Helix (not sure of the exact model number but it's an i7 with 8GB ram and 128 GB SSD). After I upgraded to 8.1, I was able to pair the laptop to my bluetooth speakers and my phone (Motorola Razr Maxx) but almost instantaneously after connecting both my speakers and phone would drop and say not connected.

    Nothing I did would resolve the problem, and I have gone through more or less every thread on this board relating to bluetooth issues. I've tried reinstalling the drivers, I've set the bluetooth support services to start automatically but the only thing to get bluetooth working again was to roll back to Windows 8.

    So my question is this:

    I kind of miss some of the features of 8.1 and I'd like to get those back, but not at the cost of bluetooth functionality. Is there any way to get the bluetooth working in 8.1, or any way to get the features of 8.1 in 8?

    Some extra information; I'm running Windows 8 64 bit Pro as of right now and bluetooth is working fine; I have a broadcom bluetooth radio that came preinstalled in my laptop, specific model number is BCM20702A0;While I was using 8.1 there were no issues in Device Manager regarding drivers, at least not with the exclamation marks nor any unidentified devices.

      My System SpecsSystem Spec

  2. #2


    Posts : 2
    Windows 8


    Okay, the problem seems to have automagically fixed itself. All I did was revert back to windows 8, like I said in the previous post, and after updating to 8.1 again the problem does not exist anymore. I have no explanation for what's different or why it worked but I'm not going to question it.
      My System SpecsSystem Spec

Bluetooth devices would not stay connected in 8.1
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