Windows 8 and 8.1 Forums


Cannot turn on Bluetooth on Windows 8

  1. #1


    Posts : 2
    Windows 8

    Cannot turn on Bluetooth on Windows 8


    Hallo,

    I have searched endlessly on Google to try and find a solution to my problem, I hope I can find it here.

    I cannot turn on Bluetooth on my Asus Notebook X551M (Windows 8 - 64 bit)

    Apparently there is a button somewhere on the laptop where you can turn it on, I've looked and searched but cannot find it.

    If I go to SETTINGS > CHANGE PC SETTINGS > WIRELESS then I can see several items such as BROADBAND, WI-FI and BLUETOOTH, but the bluetooth is just a solid grey, there is no way to turn it on. The broadband and wi-fi are turned on, but you cannot set the bluetooth to ON mode.

    I re-installed new drivers (as recommended on the Asus official driver website, but nothing works.

    Please help me to turn it back on!!

      My System SpecsSystem Spec

  2. #2


    On most laptops now, there's a keyboard combo you press to turn these things on/off and that requires special software to be installed in order to properly interpret these signals. And are you absolutely positive that your specific model has BT built in? It doesn't say something like "BT Ready" which is marketing speak for "no BT on this model you cheap *******." If you go to the device manager, you see listings under Bluetooth?
      My System SpecsSystem Spec

  3. #3


    N. Calif
    Posts : 2,588
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet), W10 (laptop)


    On the Asus website the specs list Bluetooth as optional on that model. Are you sure your laptop has that option?
      My System SpecsSystem Spec

  4. #4


    Posts : 2
    Windows 8


    Quote Originally Posted by asvent View Post
    On most laptops now, there's a keyboard combo you press to turn these things on/off and that requires special software to be installed in order to properly interpret these signals. And are you absolutely positive that your specific model has BT built in? It doesn't say something like "BT Ready" which is marketing speak for "no BT on this model you cheap *******." If you go to the device manager, you see listings under Bluetooth?
    Yes, it does have bluetooth in the Device Manager. Underneath Bluetooth it shows MEDIATEK BLUETOOTH ADAPTER and MICROSOFT BLUETOOTH ENAMURATOR.

    I recently installed a Bluetooth device called BT.2.0 which , if you troubleshoot had several drivers that needed updating, i updated most of them EXCEPT one called BLUETOOTH PROFILE INTERFACE DRIVER, which I simply cannot update, I have tried everything.
      My System SpecsSystem Spec

  5. #5


    Did you check your manual? Note the BIG BOLD IMPORANT! notice on page 61 where it says Bluetooth is disabled in Airplane mode.
      My System SpecsSystem Spec

  6. #6


    N. Calif
    Posts : 2,588
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet), W10 (laptop)


    [QUOTE=Riaan26;446071]
    Quote Originally Posted by asvent View Post
    ... I recently installed a Bluetooth device called BT.2.0 which , if you troubleshoot had several drivers that needed updating, i updated most of them EXCEPT one called BLUETOOTH PROFILE INTERFACE DRIVER, which I simply cannot update, I have tried everything.
    So, you're saying that you are using a USB Bluetooth adapter? Have you tried looking for the website of the mfr of that adapter to see if they have updated drivers? If this is a cheap, generic adapter you may be out-of-luck and may need to try a different adapter in order to find one that all the drivers can be installed.

    I have used a number of these cheap, generic adapters on Win 7 & Win 8 and have had really good luck with them, just plugged them in, Windows installed the drivers and they worked. You may have just gotten one with flaky drivers.
      My System SpecsSystem Spec

Cannot turn on Bluetooth on Windows 8
Related Threads
How to Turn On or Off Bluetooth Notification Area Icon in Windows There are many different types of Bluetooth enabled devices you can add to your PC, such as mobile phones, wireless headsets, and wireless mouse devices and keyboards. After you've paired (connected) a Bluetooth enabled...
How to Turn On or Off Bluetooth in Windows 8 and 8.1 There are many different types of Bluetooth enabled devices you can add to your PC, such as mobile phones, wireless headsets, and wireless mouse devices and keyboards. You must have Bluetooth wireless technology installed on your...
I recently recovered my samsung ultrabook(NP530-U4C). Firstly, the bluetooth option was greyed... then when I installed "Intel Centrino Bluetooth driver"... Now Bluetooth is enabled but is unable to Turn-off the Bluetooth from the Wireless section of Windows 8. 55355 When I tried to transfer the...
I am using a Toshiba Portege Ultrabook with Windows 8.1 and have my Logicool Boombox bluetooth speakers paired and connected to the computer. The speakers work and sound comes out. However, after a few hours of inactivity, the speakers turn off. The power light goes out. I have no connection...
How to Turn On or Off Bluetooth in Windows Phone 8 and 8.1 Bluetooth lets you do a lot of things on your Windows Phone 8. Although you can't use Bluetooth to connect to the Internet, you can use it to pair your phone with a Bluetooth accessory, such as a car kit or...
Hey guys, So i spent the entire day trying to figure out why my Bluetooth installed fine but after one restart it disappeared and it wouldn't come back. I finally figured it out that the FN+F2 (wireless/bluetooth switches) is what enables/disabled it HAHAHAHAHA. default (after startup): ...
I just set up win 8 on my computer and was going thru the process of connecting my bluetooth mouse and my bluetooth keyboard. My mouse connected automatically, no problems. When I went to connect my keyboard I got the usual prompt asking you to enter the code, but the code was not accepted no...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook