authorandrew
web designer-developer
- Messages
- 103
Hello all,
I'm having issues with my fingerprint reader on my pavilion DM4. It shows up in Biometric Devices in Device Manager, and even shows that it is functioning, but in HP SimplePass and 8.1 Settings there is no option to enroll a finger as a password logon -- the option is greyed out (Settings) or absent altogether (SimplePass). How can I run a test on the reader itself to verify it's working?
Andrew
I'm having issues with my fingerprint reader on my pavilion DM4. It shows up in Biometric Devices in Device Manager, and even shows that it is functioning, but in HP SimplePass and 8.1 Settings there is no option to enroll a finger as a password logon -- the option is greyed out (Settings) or absent altogether (SimplePass). How can I run a test on the reader itself to verify it's working?
Andrew
My Computer
System One
-
- OS
- Windows 8.1 Pro with Media Center
- Computer type
- Laptop
- System Manufacturer/Model
- HP Pavilion dm4 3170-se Beats Edition
- CPU
- Intel i5-3210M @ 2.50GHz
- Memory
- 12 GB
- Graphics Card(s)
- Intel HD 4000
- Monitor(s) Displays
- HP 22xi (1920x1080)
- Screen Resolution
- 1600x900
- Hard Drives
- Seagate Momentus XT 500gb with 16gb SSD hybrid
- Browser
- Opera 26.0