My Bluetooth Mouse wont Pair... Heck it wont even show up!

razerq

New Member
Messages
3
So I had this Bluetooth mouse that I only used occasionally. After installing Windows 8, I tried turning it on only to find that it was wasn't functioning. So, naturally I thought of pairing it once more. Unfortunately, the god damn thing just wont show up! I have a feeling it's because I had that mouse as an active device when I was on Windows 7. Anyway to get this to show.

I have a feeling completely removing any traces of the mouse might get it to work again. But I don't know how to do that. I removed it from Device Manager's Bluetooth Devices' section but that didn't do the trick. Furthermore, the Mouse Settings' Bluetooth Tab still lists my mouse as a functioning device although it doesn't show up in the Control Panel's Bluetooth Device list.

PS: The Mouse has no issues. It works fine on my Friends system on Windows 8.
 

My Computer

System One

  • OS
    Windows 8 Consumer Preview
    System Manufacturer/Model
    DELL mini 1012
    CPU
    Intel Atom N450 1.66GHz
    Memory
    2 GB
    Graphics Card(s)
    Intel GMA 1350
Hi,

Update Bluetooth drivers to latest, and then also the mouse drivers to latest.

If this is a Razer device as your screen name alludes to, be prepared for the possibility of multiple bsods a day. Razer is good for that, for sure. Maybe you'll luck out and they've actually fixed their drivers by now instead of putting fake dates on their webpage that make it look like ancient drivers are new.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
I've given up trying to use my Microsoft Bluetooth mouse and keyboard with Windows 8. It pairs one minute then disconnects the next plus as Windows 8 allows no passkey bypass (for keyboard) I can't use them anyway in my multi-boot setup unless I simply turn them off and resort to my wired ones, simply because Microsoft's own BT dongle wont cope with multiple passkeys. What a pain!
 

My Computer

System One

  • OS
    Win 7 Ult SP1 + Win 10 Pro - (x64)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Alienware® ALX X58
    CPU
    Intel® Core i7-975 Extreme 3.86 GHz 8MB Cache
    Motherboard
    ASUS P6T Deluxe V2 Socket 1366 Core i7, Dual Triple Channel DDR3 Mem
    Memory
    24GB Corsair Vengeance DDR3 SDRAM at 1600MHz - 6 x 4096MB
    Graphics Card(s)
    1792 MB NVIDIA® GeForce® GTX 295/Hauppauge HVR2250 TV Tuner
    Sound Card
    Onboard Soundmax® High definition Sound
    Monitor(s) Displays
    Samsung XL2370 LED
    Screen Resolution
    1920 X 1080P
    Hard Drives
    2 X 500gb SATA
    1 X 1TB SATA
    1 X 3TB external eSATA
    (Non-RAID)
    PSU
    Alienware® 1200 Watt Multi-GPU
    Case
    Alienware® P2 ALX Chassis with AlienIce 3.0 Video Cooling
    Cooling
    Alienware® High-Perf. Liquid Cooling + Acoustic Dampening
    Keyboard
    Microsoft® Wireless Entertainment 8000 + Logitech® G15 Wired
    Mouse
    Microsoft® Wireless Laser 8000 + Logitech® G9 Wired
    Internet Speed
    1tbs
    Other Info
    Using non-RAID on purpose as I find it too fussy and temperamental.
My HP wireless mouse is automatically switching off after I installed my Windows 8. Any technical solution I can get to ensure that the mouse continues working??
 

My Computer

System One

  • OS
    Windows
    System Manufacturer/Model
    HP
    CPU
    HP
    Motherboard
    HP
Same as razerq here. My bluetooth mice won't even show in Windows 8 - tried on an upgrade fom Windows 7, then tried on a clean install of Win8. Tried with my original bluetooth mouse that was sold with the laptop; tried with the pricy Touch Mouse by Microsoft that is supposed to be designed for Win8 and turns out to be as useful as a brick.
There is clearly something wrong with Win8 and bluetooth. Has anyone come up with an explaination yet?
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    Asus U6sg
    CPU
    Intel Core Duo T7500/ 2.53 GHz ( Dual-Core )
    Memory
    3GB 667Mhz DDR2 SDRAM
    Graphics Card(s)
    NVDIA Geforce 9300M G
Well is Bluetooth showing in Device Manager? (As distinct from Installed Devices) and is there only 1? Windows tends to often install drivers for all Bluetooth 'dongles' it detects and then enables the wrong one, or so I found. Mine didn't work until I disabled the Bluetooth incorporated in my SD Card reader. Then I had to install the appropriate software from Microsoft's hardware download page. The latter should have been offered by Windows Update if it was set to install for everything using Microsoft Update.
 

My Computer

System One

  • OS
    Win 7 Ult SP1 + Win 10 Pro - (x64)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Alienware® ALX X58
    CPU
    Intel® Core i7-975 Extreme 3.86 GHz 8MB Cache
    Motherboard
    ASUS P6T Deluxe V2 Socket 1366 Core i7, Dual Triple Channel DDR3 Mem
    Memory
    24GB Corsair Vengeance DDR3 SDRAM at 1600MHz - 6 x 4096MB
    Graphics Card(s)
    1792 MB NVIDIA® GeForce® GTX 295/Hauppauge HVR2250 TV Tuner
    Sound Card
    Onboard Soundmax® High definition Sound
    Monitor(s) Displays
    Samsung XL2370 LED
    Screen Resolution
    1920 X 1080P
    Hard Drives
    2 X 500gb SATA
    1 X 1TB SATA
    1 X 3TB external eSATA
    (Non-RAID)
    PSU
    Alienware® 1200 Watt Multi-GPU
    Case
    Alienware® P2 ALX Chassis with AlienIce 3.0 Video Cooling
    Cooling
    Alienware® High-Perf. Liquid Cooling + Acoustic Dampening
    Keyboard
    Microsoft® Wireless Entertainment 8000 + Logitech® G15 Wired
    Mouse
    Microsoft® Wireless Laser 8000 + Logitech® G9 Wired
    Internet Speed
    1tbs
    Other Info
    Using non-RAID on purpose as I find it too fussy and temperamental.
Well is Bluetooth showing in Device Manager? (As distinct from Installed Devices) and is there only 1? Windows tends to often install drivers for all Bluetooth 'dongles' it detects and then enables the wrong one, or so I found. Mine didn't work until I disabled the Bluetooth incorporated in my SD Card reader. Then I had to install the appropriate software from Microsoft's hardware download page. The latter should have been offered by Windows Update if it was set to install for everything using Microsoft Update.

Hi there
Yes, every possible bluetooth item in or peripheral to my laptop seems to be showing. Should I disable them all?
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    Asus U6sg
    CPU
    Intel Core Duo T7500/ 2.53 GHz ( Dual-Core )
    Memory
    3GB 667Mhz DDR2 SDRAM
    Graphics Card(s)
    NVDIA Geforce 9300M G
Well you have to be careful as some or all may belong to the one you want. It just means you have to experiment that's all. You might also want to post the issue on the Microsoft Windows 8 Hardware forum.
 

My Computer

System One

  • OS
    Win 7 Ult SP1 + Win 10 Pro - (x64)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Alienware® ALX X58
    CPU
    Intel® Core i7-975 Extreme 3.86 GHz 8MB Cache
    Motherboard
    ASUS P6T Deluxe V2 Socket 1366 Core i7, Dual Triple Channel DDR3 Mem
    Memory
    24GB Corsair Vengeance DDR3 SDRAM at 1600MHz - 6 x 4096MB
    Graphics Card(s)
    1792 MB NVIDIA® GeForce® GTX 295/Hauppauge HVR2250 TV Tuner
    Sound Card
    Onboard Soundmax® High definition Sound
    Monitor(s) Displays
    Samsung XL2370 LED
    Screen Resolution
    1920 X 1080P
    Hard Drives
    2 X 500gb SATA
    1 X 1TB SATA
    1 X 3TB external eSATA
    (Non-RAID)
    PSU
    Alienware® 1200 Watt Multi-GPU
    Case
    Alienware® P2 ALX Chassis with AlienIce 3.0 Video Cooling
    Cooling
    Alienware® High-Perf. Liquid Cooling + Acoustic Dampening
    Keyboard
    Microsoft® Wireless Entertainment 8000 + Logitech® G15 Wired
    Mouse
    Microsoft® Wireless Laser 8000 + Logitech® G9 Wired
    Internet Speed
    1tbs
    Other Info
    Using non-RAID on purpose as I find it too fussy and temperamental.
Well you have to be careful as some or all may belong to the one you want. It just means you have to experiment that's all. You might also want to post the issue on the Microsoft Windows 8 Hardware forum.

Thank you. I got in touch with Asus and they said that they were probably not going to come up with Windows 8 compatible drivers for my machine. I replied back saying that it was a scandal that a £1200 Windows laptop could not be upgraded to the latest version of the OS after just 4 years. I asked for an official complaints form which they gave me.

In the meantime, I have installed a trial of Bluesoleil 8 bluetooth management software and it seems to have solved the problem. However, after 30 days, I will end up paying $30 to be able to carry on using the software. Not good...
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    Asus U6sg
    CPU
    Intel Core Duo T7500/ 2.53 GHz ( Dual-Core )
    Memory
    3GB 667Mhz DDR2 SDRAM
    Graphics Card(s)
    NVDIA Geforce 9300M G
I'll have to look up that Bluesoleil stuff...anyway good luck and I agree with you regarding things becoming obsolete almost as soon as they are released, it's scandalous but unfortunately a fact of life.
 

My Computer

System One

  • OS
    Win 7 Ult SP1 + Win 10 Pro - (x64)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Alienware® ALX X58
    CPU
    Intel® Core i7-975 Extreme 3.86 GHz 8MB Cache
    Motherboard
    ASUS P6T Deluxe V2 Socket 1366 Core i7, Dual Triple Channel DDR3 Mem
    Memory
    24GB Corsair Vengeance DDR3 SDRAM at 1600MHz - 6 x 4096MB
    Graphics Card(s)
    1792 MB NVIDIA® GeForce® GTX 295/Hauppauge HVR2250 TV Tuner
    Sound Card
    Onboard Soundmax® High definition Sound
    Monitor(s) Displays
    Samsung XL2370 LED
    Screen Resolution
    1920 X 1080P
    Hard Drives
    2 X 500gb SATA
    1 X 1TB SATA
    1 X 3TB external eSATA
    (Non-RAID)
    PSU
    Alienware® 1200 Watt Multi-GPU
    Case
    Alienware® P2 ALX Chassis with AlienIce 3.0 Video Cooling
    Cooling
    Alienware® High-Perf. Liquid Cooling + Acoustic Dampening
    Keyboard
    Microsoft® Wireless Entertainment 8000 + Logitech® G15 Wired
    Mouse
    Microsoft® Wireless Laser 8000 + Logitech® G9 Wired
    Internet Speed
    1tbs
    Other Info
    Using non-RAID on purpose as I find it too fussy and temperamental.
Blue Soleil seems to work

I too had endless problems connecting to my Logitech bluetooth mouse and keyboard. It worked fine when I reformatted the disk and installed Win 8 Upgrade. Then I turned it off (using a hardware switch) and it never came back. I reinstalled Vista, formatted the disk and installed Win 8 again. It worked! Until I paired my device to another system. I could not pair it back. I was kind of shocked since all my Linux installations (take your pick) worked perfectly - no extra drivers needed. Anyway, after fooling around with Blue Soleil, it is working again - the only thing that has worked from the 40 or so solutions I've tried. Hate to spend $30 on something that Windows had and should provide natively, but I'm stuck if I want to keep using 8.
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    Asus M70 Laptop
    CPU
    Intel Core 2 Duo
    Memory
    4 GB
Logitech Bluetooth Mouse M555B

Glad to hear you have a solution. I have had emails and I have called Logitech and Microsoft. Both blame each other. The mouse was fine with Windows 7, now I installed Windows 8 and it starts and the stops.
All I can do at this stage is to wait for a Bluetooth driver from Logitech! :cry:
 

My Computer

System One

  • OS
    windows 8
Chipset Drivers

If you still have your hardware drivers for your machine, you may be able to install your chipset drivers for Win 7 if you have an x64 version.
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    Asus M70 Laptop
    CPU
    Intel Core 2 Duo
    Memory
    4 GB
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