Windows 8 and 8.1 Forums

Unable to use bluetooth transfer in hp pavilion dm4

  1. #1

    Posts : 12
    WINDOWS 8.1 Pro

    Unable to use bluetooth transfer in hp pavilion dm4

    I'm using hp pavilion dm4.
    and after all the internet search i'm unable to use my bluetooth under the OS windows 8.1 X64.
    can anybody help me out to find the driver or some other way to get my bluetooth activated.
    at the same time i'm confidentialy able to use my wifi no problem in it but in
    settings>devices bluetooth doesn't exist...
    Help me out please!!!!!!!!!!

      My System SpecsSystem Spec

  2. #2

    Posts : 216
    Windows 8.1 Pro with Media Center

    Well your DM4 was built for Windows 7, so it depends if HP wrote Bluetooth drivers that will work under Windows 8. A quick check of HP's support site, shows that they have updated software for the DM4 series.

    Software & driver downloads HP Pavilion dm4-3055dx Entertainment Notebook PC | HP® Support

    There is a Bluetooth driver under networking.

    The only other thing is to check the Device Manager and see if the Bluetooth is even recognized. If it isn't listed (could be listed as a generic unknown device if the driver isn't installed), you may have a hardware problem.

    Check all that and install the driver. If it is still not listed in the Device Manager, go buy a $14 Bluetooth 4.0 usb device. Asus has a great one on Amazon. It should work great and will be more up current standards since it is 4.0.
      My System SpecsSystem Spec

  3. #3

    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit

    What kind of bluetooth module does it have, as in manufacturer and model? Mine is Qualcom/Atheros with hardware id of USB\VID_0489&PID_E04E&REV_0001
      My System SpecsSystem Spec

  4. #4

    Posts : 12
    WINDOWS 8.1 Pro

    Thanks for helping me out i got my issue resolved.!!!!
      My System SpecsSystem Spec

Unable to use bluetooth transfer in hp pavilion dm4
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