Windows 8 and 8.1 Forums


USB-connected device is not charging

  1. #1


    Posts : 3
    Windows 8.1

    USB-connected device is not charging


    Hi, when I connect my DualShock 3 controller to my Windows 8.1 laptop it does not charge. I hear a beep, as in something was connected to the PC, then it seems to charge for a couple of seconds (lights flash on the controller) and then it stops. I am able to charge my phone and tablet so, it's just the DS3. It works fine on my Windows 7 computer, so it's not the controller.
    Help me fix this, please.

      My System SpecsSystem Spec

  2. #2


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Hi ofab and welcome to the forum!

    Is this a new PC? Do you have another port to try? What do you see in Device Manger for the device itself and also the USB port it is connected to? Does it show current being drawn from the port or does it show zero?
      My System SpecsSystem Spec

  3. #3


    Posts : 1,925
    Windows 8.1 Pro


    Many devices require more power to charge than the USB port can provide. PC manufacturers have responded with higher powered ports for this purpose, but often times only some of the ports support this.

    For instance, you cannot charge your iPad on a standard USB port, although it can be charged from the higher powered ones.

    I don't know if your device requires more power or not. Additionally, I've seen some devices which actually require you install drivers on the computer to support charging. Motorola is infamous for this, so that is another thing to look into.
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    Windows 8.1


    Quote Originally Posted by popeye View Post
    Hi ofab and welcome to the forum!

    Is this a new PC? Do you have another port to try? What do you see in Device Manger for the device itself and also the USB port it is connected to? Does it show current being drawn from the port or does it show zero?
    Yes, this is a new laptop. I tried other ports, same result. It shows up on Device Manager as a game controller. I don't understand the last part.

    Quote Originally Posted by Mystere View Post
    Many devices require more power to charge than the USB port can provide. PC manufacturers have responded with higher powered ports for this purpose, but often times only some of the ports support this.

    For instance, you cannot charge your iPad on a standard USB port, although it can be charged from the higher powered ones.

    I don't know if your device requires more power or not. Additionally, I've seen some devices which actually require you install drivers on the computer to support charging. Motorola is infamous for this, so that is another thing to look into.
    It charged fine on my 5 year old (or close to that) laptop... When I first connected the controller it installed some drivers.
      My System SpecsSystem Spec

  5. #5


    Posts : 151
    Win8 Pro


    Is your laptop running on battery power or plugged into a wall socket when doing this? It might not work when the laptop is on battery power..

    Also, just because Windows may have installed some generic drivers doesn't mean they are the proper drivers. I would advise looking for a proper driver.

    You could also try turning off "Selective Suspend" for USB devices in your Power Scheme's advanced options...(Windows Key + X > Power Options > Change Plan Settings > Change Advanced Power Options > USB Settings > Turn off Selective Suspend for both Battery and Plugged In. Reboot your computer then try charging again.
      My System SpecsSystem Spec

  6. #6


    Posts : 3
    Windows 8.1


    It doesn't work either way. I tried the selective suspend thing, still not charging. I'll look for the drivers
      My System SpecsSystem Spec

USB-connected device is not charging
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