Windows 8 and 8.1 Forums


can I add a different driver to my dvd/cd rom drives

  1. #1


    Posts : 22
    Windows 8

    can I add a different driver to my dvd/cd rom drives


    ASUS X55C notebook I had windows 8.1 installed and my comp stop reading blue rays, so I called tech support. they told me to mail it in. they change my HDD cause a bad sector and installed normal windows 8 but changed my dvd/cd rom drive to matshita dvd ram. I use to have matshita dvd ram UJ8A0AS and it did play blue rays. now i'm calling back and they are trying to tell me that my model doesn't play BR's. that's the reason why I bought my computer. their call center verified all that. so can I add that driver to my device manager.

      My System SpecsSystem Spec

  2. #2


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Playing bluray is a hardware thing, not a driver thing. I hope they didn't change out your dvd drive also and put a non-bluray drive.

    You do need the proper software player to play them. Is that your problem?

    Does it show up in This PC as a BD-Rom?

    Click image for larger version

    The drive you listed is NOT a bluray drive. Ok, maybe it is after a further search, now I'm confused also.

    Ok, it looks like it is bluray capable. You may just need the proper software to play it.

    One last thing. You can uninstall it in Device Manager and reboot. Windows should install the proper driver.
    Last edited by popeye; 05 Sep 2014 at 16:16.
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  3. #3


    Posts : 22
    Windows 8


    no its the same one DVD RW drive E. The player is the same DVD multi writeable, its by Panasonic or sony . when I would put in a disk it would ask me what I wanted to do. it would even burn BR's.

    ---------
    ok let me try that but remember its not the original HDD that came with my system, try it anyways...
      My System SpecsSystem Spec

  4. #4


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Quote Originally Posted by Gary10 View Post
    no its the same one DVD RW drive E. The player is the same DVD multi writeable, its by Panasonic or sony . when I would put in a disk it would ask me what I wanted to do. it would even burn BR's.
    Did you have any special software installed before you upgraded like CyberLink?

    Something like ImgBurn will tell you exactly what the drive is capable of.
      My System SpecsSystem Spec

  5. #5


    Posts : 22
    Windows 8


    no I did restore to factory settings twice and it came w/8 pro and same settings
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  6. #6


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Dwnload and install VSO Inspector, it will tell you exactly what the drive is capable of. VSO Inspector: free CD, DVD and Blu-ray scanning reporting tool for testing your medias and burners

    Windows 8 and 8.1 does not have native bluray support. You need third party software to play/burn bluray. Many people use VLC to play blurays.
      My System SpecsSystem Spec

  7. #7


    Posts : 22
    Windows 8


    OK I downloaded vso inspector but its reading the MATSHITA DVDRAM // that's why I was looking for the UJ8A0AS driver version that I use to have. I looked it up before all my problems and it plays even ASUS said but when I send it in its a different department.
      My System SpecsSystem Spec

  8. #8


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    You are not really answering the question. What does it show the drive supports?

    Click image for larger version
      My System SpecsSystem Spec

  9. #9


    Posts : 22
    Windows 8


    no BD-ROM but I just called ASUS and they are escalating my problem because my system should play BR's its in there system. mean while he said I could look for software that recognizes blue rays. any sugestions on software like that..
      My System SpecsSystem Spec

  10. #10


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Quote Originally Posted by Gary10 View Post
    no BD-ROM but I just called ASUS and they are escalating my problem because my system should play BR's its in there system. mean while he said I could look for software that recognizes blue rays. any sugestions on software like that..
    Like I said above, many people use VLC Player. It is free and quite good. Personally, I like Media Player Home Cinema.

    EDIT: Never mind on the Media Player Classic. It doesn't natively support bluray either. Takes a bunch of tweaking. VLC takes some tweaking too but not as much. I have CyberLink OEM which came with a bluray drive.

    I just realized something. How did you have it working before if you weren't using any third party app? Something doesn't make sense unless your computer shipped with bluray software originally.
    Last edited by popeye; 05 Sep 2014 at 18:31.
      My System SpecsSystem Spec

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can I add a different driver to my dvd/cd rom drives
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