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Guest
Has anyone encountered this issue?
I installed an HP Office Jet J4580 in Windows 8.1. It works fine.
However when I go to 'Devices and Printers' and right click on that printer (it is the only printer I installed), it shows a drop down box with three Office Jet J4500 Series. I can select any one of them and they all work, for instance when I print a test page.
Screenshot of the dropdown list:
View image: Printer properties
It bugs me that there are 3 listings of that one printer. Does anyone know how to resolve this?
Regards,
Mark
I installed an HP Office Jet J4580 in Windows 8.1. It works fine.
However when I go to 'Devices and Printers' and right click on that printer (it is the only printer I installed), it shows a drop down box with three Office Jet J4500 Series. I can select any one of them and they all work, for instance when I print a test page.
Screenshot of the dropdown list:
View image: Printer properties
It bugs me that there are 3 listings of that one printer. Does anyone know how to resolve this?
Regards,
Mark