Windows 8 and 8.1 Forums


Multiple instances of one printer

  1. #1


    Posts : 6
    Windows 8.1 pro

    Multiple instances of one printer


    Has anyone encountered this issue?

    I installed an HP Office Jet J4580 in Windows 8.1. It works fine.
    However when I go to 'Devices and Printers' and right click on that printer (it is the only printer I installed), it shows a drop down box with three Office Jet J4500 Series. I can select any one of them and they all work, for instance when I print a test page.

    Screenshot of the dropdown list:
    View image: Printer properties

    It bugs me that there are 3 listings of that one printer. Does anyone know how to resolve this?

    Regards,
    Mark

      My System SpecsSystem Spec

  2. #2


    Posts : 2,130
    Windows 8.0 x64


    Two ways to go. Unint=stall printers until there are none shown, then reinstall.

    If it ain't broke don't fix it.

    After the reinstall you may see multiple printers. You won;t know until you try it.
      My System SpecsSystem Spec

  3. #3


    Posts : 87
    Win 8 and Linux (MINT)


    In control panel > devices and printers are there more than one of this printers functions listed since it is a printer/scanner/copier/fax you may see each function listed.
      My System SpecsSystem Spec

  4. #4


    Forever West
    Posts : 591
    WinVista, Win7, Win8.1, Win10, Mac OS X 10.10, Linux Mint 17.1


    Since that printer has Fax capability you should have at least two choices in the Print function of programs, one for the printer and one for the Fax function. And for obtaining information be sure to use the model name and number exactly as printed on the machine, i.e. HP Officejet J4580, gets more reliable results and less hits to wade through.
      My System SpecsSystem Spec

  5. #5


    Posts : 6
    Windows 8.1 pro


    Thanks for your replies!

    @ MilesAhead
    I agree, if it aint broke dont fix it. I might just accept that there are 3 listings of my printer. It works so hey, why bother? On a side note, with regard to your nic, I'm currently looking at a vinyl disc with Sketches of Spain printed on it.

    @Majulook
    This is the only printer listed in Devices and Printers. It has a green checkmark telling me it is the default printer. When I right click on it, it gives me the multiple instances.

    @Berton
    Yes that is what I was expecting. Fax and Printer. But as you can see in the screenshot, it has one fax and 3 identical printers listed. Again, it all works fine, so maybe I should just let it go. Just a minor quirk. The driver I downloaded from HP is the Officejet J4580 driver. After it installed, it simply says Officejet J4500 series.
      My System SpecsSystem Spec

  6. #6


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Usually happens when Windows 8 Discovers the printer. Then it may have pulled it through Homegroup. And last was when you physically installed it.
      My System SpecsSystem Spec

  7. #7


    Posts : 6
    Windows 8.1 pro


    @broe23
    Ok so that's just what happens and I really shouldn't think twice about it?
      My System SpecsSystem Spec

  8. #8


    Posts : 2,130
    Windows 8.0 x64


    I'm currently looking at a vinyl disc with Sketches of Spain printed on it.
    I'm glad you enjoy the music of Miles.

      My System SpecsSystem Spec

  9. #9


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Quote Originally Posted by mbalogh View Post
    @broe23
    Ok so that's just what happens and I really shouldn't think twice about it?
    Remove them through Device Manager or Devices & Printers. You may have to use the HP printer uninstall tool that HP has, to completely remove all from the registry.
      My System SpecsSystem Spec

Multiple instances of one printer
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