Windows 8 and 8.1 Forums


Multi-card reader not being read - Request assistance!

  1. #1

    Multi-card reader not being read - Request assistance!


    Hello,
    Put together a system and after running down issues and setting W8 the way I like it, I neglectfully forgot to test the mini-card to USB device. It does not work. I was trying to copy something over on a compact flash memory disk I have. I did some basic troubleshooting on my level, went into device manager and found an unknown device, tried to update the driver over the net an it didn't. So any opinions or ideas are welcome.
    Glenn

      My System SpecsSystem Spec

  2. #2


    Sydney Australia
    Posts : 2,941
    Windows 10 Pro 64bit


    You will have to install the drivers for it before it works.
    Did it come with a driver Cd? If it did try to install it in compatibility mode.
    Try to download drivers from the manufacturers website and install them.
      My System SpecsSystem Spec

  3. #3


    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    Device manager | right click it | Properties | Details tab

    Change dropdown to say Hardware ids

    Copy/paste results here and I'll get a driver for it.

    x86 or x64?

    It's gotta be either Ricoh or Realtek I am betting. Those are fairly easy to find drivers for I think.
      My System SpecsSystem Spec

  4. #4


    Quote Originally Posted by Kodi View Post
    You will have to install the drivers for it before it works.
    Did it come with a driver Cd? If it did try to install it in compatibility mode.
    Try to download drivers from the manufacturers website and install them.
    Hello and thanks for responding! I will take your advice, much appreciated!
    Glenn
      My System SpecsSystem Spec

  5. #5


    Quote Originally Posted by GMan View Post
    Device manager | right click it | Properties | Details tab

    Change dropdown to say Hardware ids

    Copy/paste results here and I'll get a driver for it.

    x86 or x64?

    It's gotta be either Ricoh or Realtek I am betting. Those are fairly easy to find drivers for I think.
    Hey Gman,
    Thanks for your assistance. Okay it says USB\DEVICE_DESCRIPTOR_FAILURE. Doesn't seem that this will be a big help IMHO.
    W8 is x64. It is listed in Device manager as Other Devices > Unknown Device. I'll open it up in the morning as there is no external maker or id. Honestly I don't even know if I have it plugged in right. I just plugged in one of the boards USB connectors....
    Cheers,
    Glenn
      My System SpecsSystem Spec

  6. #6


    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    Old drivers will likely destabilize the machine, causing bsods or at the least, cause latency spikes. The latest driver available would be your best bet.

    Try to find something at least 2010 but 2011 would be better, of course.

    Which motherboard and/or system? If you don't know: type msinfo32 in the start then press enter. The motherboard is on the System Model line. But what would be helpful is if the system was built by an OEM - Like is it an HP Pavilion, Compaq Presario xyz etc....? That kinda thing...

    The msinfo32 should also say about that too.
      My System SpecsSystem Spec

  7. #7


    Solo.
    Posts : 2,159
    Windows 10 Pro 64-bit


    Hi Glenn.

    Just curious.
    Did your compact flash memory disk work well with your previous OS? (Windows 7)
    If it USB 2 version it should have worked with WCP. I found my compact flash for Roland music keyboard connected normally.

    Kevin
      My System SpecsSystem Spec

  8. #8


    Quote Originally Posted by GMan View Post
    Old drivers will likely destabilize the machine, causing bsods or at the least, cause latency spikes. The latest driver available would be your best bet.

    Try to find something at least 2010 but 2011 would be better, of course.

    Which motherboard and/or system? If you don't know: type msinfo32 in the start then press enter. The motherboard is on the System Model line. But what would be helpful is if the system was built by an OEM - Like is it an HP Pavilion, Compaq Presario xyz etc....? That kinda thing...

    The msinfo32 should also say about that too.
    Hello Gman,
    Strange turn of events. I managed to locate a number on the card reader and it indicated a linksys. Went to the linksys site and according to the serial number, I could not update it beyond XP. Had the original acer which I put in. It is working intermittently. Hardware ID indicates USB\VID_058F&PID_9360&REV_0100 AND USB\VID_058F&PID_9360. Device Manager identifies it as a Mass Storage Device. Driver detail is C:\Windows\system32\drivers\USBSTOR.SYS.
    When I put a USB stick in it recognizes it and pops a what do you want to do along with the taskbar icon. On rare occassions when I insert a compact flash or an SD card it pops up the what do you want to do and the taskbar icon. When going to the taskbar icon, whereas on the USB stick it has the proper name of the device, on the others it has under mass storage and greyed out the names of the compact flash or the SD chip. Most of the time though I get an error on either of these in the Device Manager under the Mass Storage Unit that:

    Click image for larger version

    Thanks for any help. I guessed that getting rid of the old linksys was an appropriate action!
    Glenn
      My System SpecsSystem Spec

  9. #9


    Quote Originally Posted by Kevin Ismail View Post
    Hi Glenn.

    Just curious.
    Did your compact flash memory disk work well with your previous OS? (Windows 7)
    If it USB 2 version it should have worked with WCP. I found my compact flash for Roland music keyboard connected normally.

    Kevin
    Hello Kevin,
    Never used either card reader with W7. They used to work with Ubuntu and XP. Thanks for the assistance!
    Glenn
      My System SpecsSystem Spec

  10. #10


    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    In Device Manager under Disk Drives (I think, I don't have cards) - should be shown a listing for a card when you put one in.

    Go to that one and right click it. Properties | Policies tab

    Delete any checked boxes there then click ok.

    That should fix the intermittent problem for ya.
      My System SpecsSystem Spec

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Multi-card reader not being read - Request assistance!
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