Windows 8 and 8.1 Forums

Video Drivers Won't Update

  1. #1

    Video Drivers Won't Update

    Hi, I recently bought an HP Probook 450 laptop with AMD video card and I installed Windows 8.1 on it.

    While every other device seems to be working perfectly, when I go to the Device Manager, there is a little yellow triangle with an exclamation mark under AMD Radeon and Microsoft Basic Display Adapter.

    I tried redownloading and reinstalling drivers for AMD manually and automatically but when I go and try to install it, it says that it's been installed and working.

    What could the problem here be?

      My System SpecsSystem Spec

  2. #2

    Hi badkid,
    A yellow exclamation point next to a device in Device Manager means that Windows has identified a problem of some kind with that device.
      My System SpecsSystem Spec

  3. #3

    Posts : 683
    Win 8.1.1 Pro x64

    You might have a switchable graphic, try to install the driver from the manufacturer not from the AMD.

    HP Drivers and Downloads for Printers, Scanners and More | HP Support
      My System SpecsSystem Spec

Video Drivers Won't Update
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