Windows 8 and 8.1 Forums


Issues with Dell XPS 18, Windows 8.1

  1. #11


    Sorry for the delay - overnight here!

    I don't want to print out the procedure to return to factory settings, so will direct you to the Dell original:

    Restoring Your Dell Computer to Original Factory Installation with Dell DataSafe Local Backup 2.0 | Dell US

    Just a warning. You do have to hammer that F8 button on start up.
    I see you bought the computer secondhand. This will only work if the previous owner had not been messing with the factory image.

      My System SpecsSystem Spec

  2. #12


    Posts : 11
    Windows 8.1


    No. Purchased brand new approx a year ago. Lol. From Dell.
    No worries though. I fixed it.
    Used a recovery from same Windows 64bit.
    Success!
    Lost data but the BSOD is no more.
    Thanks for your help.
      My System SpecsSystem Spec

  3. #13


    Great. Happy computing.
      My System SpecsSystem Spec

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Issues with Dell XPS 18, Windows 8.1
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