hello
I bought a sumsung Ativ smart pc about a year ago, recently had to take it in for repairs (still under warranty), before taking it in I used the "windows 7 recovery" system (despite being in windows 8) to create a system image, I then reset my computer to factory settings
have the image on a USB drive, just got the computer back, however I cannot restore my computer
not sure why but whenever I select the restore option it wont let me pick a local folder or usb drive as the location of the backup image, it seems to be looking exclusively for networked drives/machines
ive read I may need a restore cd to get this working, however my tablet only has 1 usb drive and no disk drive, what should I do?
I bought a sumsung Ativ smart pc about a year ago, recently had to take it in for repairs (still under warranty), before taking it in I used the "windows 7 recovery" system (despite being in windows 8) to create a system image, I then reset my computer to factory settings
have the image on a USB drive, just got the computer back, however I cannot restore my computer
not sure why but whenever I select the restore option it wont let me pick a local folder or usb drive as the location of the backup image, it seems to be looking exclusively for networked drives/machines
ive read I may need a restore cd to get this working, however my tablet only has 1 usb drive and no disk drive, what should I do?
My Computer
System One
-
- OS
- windows 8
- Computer type
- Tablet
- System Manufacturer/Model
- Samsung ativ smart pc