Windows 8 and 8.1 Forums


Bad wireless mouse & keyboard range

  1. #1


    Posts : 5
    Windows 8.1 x64

    Bad wireless mouse & keyboard range


    Hello.

    I just recently bought a new HTPC server and installed Windows 8.1 on it. Everything seems to work great except my USB mouse and keyboard. The range of these wireless devices dropped to just about one meter. They work further away if I lift them high in the air but from waist level they only work from very close ranges. Before they used to work perfectly from distances up to 5 meters.

    What's odd is that the USB recievers are in the exact same spots as they were in my old computer. I have an extender cable and a hub so there are no obstacles between the recievers and the devices. I'm not sure whether this is because of Win8 or because of the new hardware. My previous computer was a laptop running Win7 but the new one is a desktop. The devices seemed to work bad even in BIOS so I suspect it's the hardware.

    I have installed latest drivers, replaced batteries and tried different positions for the recievers but nothing seems to fix this issue. I have not added any new wireless devices in the household.

    Does anyone have any idea what to try next?

    Keyboard: Microsoft Wireless Keyboard 3000 v2
    Mouse: Logitech M505 Wireless Mouse

    System:
    Intel i3 4150
    4GB DDR3
    Asus H97I PLUS M-ITX
    500W
    Windows 8.1 x64

    Previous system:
    Intel i3 350M
    3GB DDR3
    Dell Vostro 3300 laptop motherboard
    Windows 7 x64

      My System SpecsSystem Spec

  2. #2


    Posts : 5
    Windows 8.1 x64


    I changed the location of the Microsoft receiver and the keyboard is working wonderfully now. Unfortunately M505 mouse still doesn't seem to work so I had to switch to the Microsoft Mobile Mouse 5000 that uses the same receiver as the keyboard.

    Logitech lists M505 as Win8 comptaible but it's not working properly. Logitech SetPoint correctly indentified it but it didn't appear in the My Mouses lists. That means I'm unable to configure the mouse buttons in any way.

    I really want to get the M505 working because it's far better than the Microsoft 5000 mouse.
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8.1 x64


    Reinstalled SetPoint and everything is working properly now.
      My System SpecsSystem Spec

  4. #4


    Posts : 5
    Windows 8.1 x64


    Disregard that, it only worked properly in the spot that I was using it. After I moved around it stopped working again.

    I tested the mouse again on my W7 laptop and it worked perfectly from any position in the room. So it has to be either W8 drivers or the new motherboard.
      My System SpecsSystem Spec

Bad wireless mouse & keyboard range
Related Threads
I have the Microsoft Wireless Mouse (5000) & Comfort Keyboard (5000) . The USB receiver is currently in the side of the tower, less than a foot from the keyboard and mouse. Sometimes the mouse and keyboard will become very laggy, making it near impossible to use them. After a restart of Windows...
Logitech Wireless Mouse in Drivers & Hardware
My Logitech cable mouse was acting up and a bit dodgy, so I thought, go and get another. Bought a Logitech Wireless Mouse and in games its very hit and miss, it works, it stutters etc. It is right by the usb plug in, so its not that. Looks like its back to usb mouse?
USB Keyboard & Mouse in Drivers & Hardware
I have a HP Pavillion 500 Deasktop, running windows 8.1. The other day when shutting down the computer it stated it needed an upgrade and to restart. So i let it upgrade and restart. When it came back on I had no keyboard or mouse. I couldn't get anywhere. I tried safe mode and still couldn't use...
Solved wireless keyboard in Drivers & Hardware
I don't even know if this is possible. I bought a wireless keyboard for my laptop. USB plug and play. Windows 8 Is there any ways to make the functions on the wireless keyboard do the same thing as the keys on keyboard on my Acer? I don't know a lot about computers, about average. Thanks Chuck
Solved Wireless Mouse Help in Drivers & Hardware
I bought Microsoft Sculpt Mobile Wireless Mouse that I'm hoping to use on my new desktop Windows 8.1 PC but under settings in the Charms Bar area there is no bluetooth area to connect to this mouse. Am I out of luck or is there another approach that I can take to get my PC to communicate with this...
PS2 keyboard/mouse in Drivers & Hardware
OK...here's a weird one. On my son's PC, which used to be my old PC, has a problem with the PS2 keyboard and mouse staying on after the PC is turned off...the lights are still on. The only thing different when I had it was the keyboard and muse and the OS....I use a logitech G510 and a Razer...
hey all, i have a wireless keyboard and mouse (combo) plugged into my netbook (acer aspire one 522) and can't get the netbook to wake from sleep mode with either of them when the lid is closed (i always keep it closed other than this for this workaround). i had set the power options to 'do...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook