Windows 8 and 8.1 Forums

Bad wireless mouse & keyboard range

  1. #1

    Posts : 5
    Windows 8.1 x64

    Bad wireless mouse & keyboard range


    I just recently bought a new HTPC server and installed Windows 8.1 on it. Everything seems to work great except my USB mouse and keyboard. The range of these wireless devices dropped to just about one meter. They work further away if I lift them high in the air but from waist level they only work from very close ranges. Before they used to work perfectly from distances up to 5 meters.

    What's odd is that the USB recievers are in the exact same spots as they were in my old computer. I have an extender cable and a hub so there are no obstacles between the recievers and the devices. I'm not sure whether this is because of Win8 or because of the new hardware. My previous computer was a laptop running Win7 but the new one is a desktop. The devices seemed to work bad even in BIOS so I suspect it's the hardware.

    I have installed latest drivers, replaced batteries and tried different positions for the recievers but nothing seems to fix this issue. I have not added any new wireless devices in the household.

    Does anyone have any idea what to try next?

    Keyboard: Microsoft Wireless Keyboard 3000 v2
    Mouse: Logitech M505 Wireless Mouse

    Intel i3 4150
    4GB DDR3
    Asus H97I PLUS M-ITX
    Windows 8.1 x64

    Previous system:
    Intel i3 350M
    3GB DDR3
    Dell Vostro 3300 laptop motherboard
    Windows 7 x64

      My System SpecsSystem Spec

  2. #2

    Posts : 5
    Windows 8.1 x64

    I changed the location of the Microsoft receiver and the keyboard is working wonderfully now. Unfortunately M505 mouse still doesn't seem to work so I had to switch to the Microsoft Mobile Mouse 5000 that uses the same receiver as the keyboard.

    Logitech lists M505 as Win8 comptaible but it's not working properly. Logitech SetPoint correctly indentified it but it didn't appear in the My Mouses lists. That means I'm unable to configure the mouse buttons in any way.

    I really want to get the M505 working because it's far better than the Microsoft 5000 mouse.
      My System SpecsSystem Spec

  3. #3

    Posts : 5
    Windows 8.1 x64

    Reinstalled SetPoint and everything is working properly now.
      My System SpecsSystem Spec

  4. #4

    Posts : 5
    Windows 8.1 x64

    Disregard that, it only worked properly in the spot that I was using it. After I moved around it stopped working again.

    I tested the mouse again on my W7 laptop and it worked perfectly from any position in the room. So it has to be either W8 drivers or the new motherboard.
      My System SpecsSystem Spec

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