Windows 8 and 8.1 Forums


Cannot use third party DVD writing software with windows 8

  1. #1


    South Wales
    Posts : 2
    Windows 8.1 Professional (32 bit)

    Cannot use third party DVD writing software with windows 8


    I have an odd problem.

    If I use the windows 8.1 built in CD / DVD burning feature I can write to DVD -R with no issues (including creating a finalised ISO disk).

    If I try to use ANY third party product to burn on CD / DVD the software writes the session to the disk but then hangs completely when trying to close the session. The drive just shuts down and the software is sat there doing nothing. The process can't be killed in task manager and the PC wont even restart. The only way to restart is to cycle the power on the PC.

    The DVD drive is the second of 4 SATA Drives in the system and I suspect its the fact that it is SATA that is the problem.

    This is independant of the media make or type I use. I know its not the drive because it works using the built in windows 8 feature. It also use to burn o.k. using imgburn and cd burner xp when I had windows 7 installed.

    Has anyone encountered this problem and know what could be the cause?

    Thanks in advance for any help given.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,130
    Windows 8.0 x64


    Burning to CD and DVD - Enable or Disable - Windows 7 Help Forums

    I would try Imgburn after disabling the built-in.
      My System SpecsSystem Spec

  3. #3


    I have SATA CD/DVD burner drives. They work without problems. The fact its SATA is not the problem.

    Although I use Nero, both of the programs you mention work OK in Windows 8/8.1. I've used them, for testing, and didn't have to disable the built in Windows CD/DVD burning features.
      My System SpecsSystem Spec

  4. #4


    South Wales
    Posts : 2
    Windows 8.1 Professional (32 bit)


    I've tried imgburn and I get the same problem. Also Same problem with Nero.

    The built in CD /DVD burning feature works but its horrible to use :-(
      My System SpecsSystem Spec

  5. #5


    Go to the Device Manager, RIGHT click on the entry for the optical drive then LEFT click "Uninstall" Do not uninstall the driver (the only driver is the built in Microsoft driver for optical drives). Then restart the PC and when Windows starts it will detect and reinstall the drive. If there were any corruptions this will fix it.

    Also, if you have Nero installed, and InCD installed, uninstall the InCD as it can interfere with burning functions.
      My System SpecsSystem Spec

  6. #6


    Posts : 2,130
    Windows 8.0 x64


    Quote Originally Posted by rlloyd View Post
    I've tried imgburn and I get the same problem. Also Same problem with Nero.

    The built in CD /DVD burning feature works but its horrible to use :-(
    The point is to try Imgburn with the built-in disabled as there may be a conflict.
      My System SpecsSystem Spec

  7. #7


    Posts : 2,130
    Windows 8.0 x64


    Quote Originally Posted by fireberd View Post
    Go to the Device Manager, RIGHT click on the entry for the optical drive then LEFT click "Uninstall" Do not uninstall the driver (the only driver is the built in Microsoft driver for optical drives). Then restart the PC and when Windows starts it will detect and reinstall the drive. If there were any corruptions this will fix it.

    Also, if you have Nero installed, and InCD installed, uninstall the InCD as it can interfere with burning functions.
    +1 on InCD. On many multimedia forums they won't even handle your question if InCD is installed. It's broken.
      My System SpecsSystem Spec

  8. #8


    N. Calif
    Posts : 2,583
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet), W10 (laptop)


    Instead of trying umpteen different burning programs, is there any way for you to try a different drive? Maybe buy a new drive (they're not very expensive), try it, if it works better, keep it, if it doesn't work any better, return it.
      My System SpecsSystem Spec

  9. #9


    Posts : 2,130
    Windows 8.0 x64


    Quote Originally Posted by strollin View Post
    Instead of trying umpteen different burning programs, is there any way for you to try a different drive? Maybe buy a new drive (they're not very expensive), try it, if it works better, keep it, if it doesn't work any better, return it.
    Windows built-in can conflict with other burning software. It only takes a few minute to disable it and try other software. If it's not the built-in then it's most likely Nero. Nero does not play well. That's why you have to download a removal tool to get rid of it.

    Running Windows built-in burner and another burner is like running 2 AV shields simultaneously. There will be side effects most of the time.
      My System SpecsSystem Spec

  10. #10


    N. Calif
    Posts : 2,583
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet), W10 (laptop)


    I've NEVER disabled Windows built-in burn stuff and have not had any conflicts with 3rd party programs such as ImgBurn.
      My System SpecsSystem Spec

Cannot use third party DVD writing software with windows 8
Related Threads
Hi, I have installed Window 8 and then Microsoft Office Home & Business 2013 in my laptop (Samsung). When I do the typing (whatever writing on email, Word, Excel or Powerpoint), the cursor move up or down randomly. Sometimes, the words will automatically be changed to capital letter. It is so...
The writing is in the Cloud. in Windows 8 News
Adobe Says Goodbye to Creative Suite, Hello to Creative Cloud | Maximum PC Et tu, Microsoft?
Solved letter writing in General Support
does windows 8 have a program form letter writing that can be saved and printed? When objects are saved where are they stored? thanks
Solved Writing to a DVD in General Support
I was attempting to copy some files to my DVD. I selected them and chose "Send to" and selected my DVD drive. I now got a window saying, "Files ready to be written to the DVD". (1) How do I get it to write the files. (2) If I wanted to cancel the operation how do I do that? I must be...
Microsoft on Tuesday slammed the door on updating third-party software via Windows Update in the upcoming Windows 8. One security expert said the company was missing a big opportunity to improve the overall security of Windows PCs. The new operating system will not update non-Microsoft...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook