This just started recently.
Just got off the phone with Google Support, and they said my computer constantly changes hardware ID, thus continually adding as new device on play.google.music. This results in site saying I have too many devices and will not sign in.
I have already used remove devices 4 times, and says no more uninstalls for the year.
They say that a 3rd party software could be doing it and there's nothing wrong on there side.
I am using Bitdefender 2015 Total Security, MalwareBytes Anti-exploit.
I've rebooted with both disabled, same results. Already ran Tdsskiller, clean.
Any ideas on what would auto change computer hardware ID each time I start system?
I use Comcast internet connected though Toshiba Dynadock to my laptop. I believe each has it's own IDs and don't change.
Just got off the phone with Google Support, and they said my computer constantly changes hardware ID, thus continually adding as new device on play.google.music. This results in site saying I have too many devices and will not sign in.
I have already used remove devices 4 times, and says no more uninstalls for the year.
They say that a 3rd party software could be doing it and there's nothing wrong on there side.
I am using Bitdefender 2015 Total Security, MalwareBytes Anti-exploit.
I've rebooted with both disabled, same results. Already ran Tdsskiller, clean.
Any ideas on what would auto change computer hardware ID each time I start system?
I use Comcast internet connected though Toshiba Dynadock to my laptop. I believe each has it's own IDs and don't change.
My Computer
System One
-
- OS
- Win 8.1 64bit
- Computer type
- Laptop
- System Manufacturer/Model
- Toshiba Satellite
- Memory
- 12 megs
- Graphics Card(s)
- Nvidia GeForce GT 740M
- Antivirus
- Norton Security Suite (N360)
- Other Info
- MalwareBytes Pro 2.0
Winpatrol Plus