Windows 8 and 8.1 Forums


External hard drive not recognised

  1. #11


    Australia
    Posts : 9
    Windows 8.1


    Hi alphanumeric, sorry for the late reply.
    I've tried what you asked and uninstalled/reinstalled the drivers for the hard drive and usb hub. However this has not fixed the problem. Thanks a lot anyway

      My System SpecsSystem Spec

  2. #12


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    I'll keep thinking about it but I don't have any other ideas at the moment.
      My System SpecsSystem Spec

  3. #13


    Australia
    Posts : 9
    Windows 8.1


    hi alphanumeric, sorry for the late reply.
    I have done as you asked and uninstalled/reinstalled both the hard drive and usb hub drivers, but this has not fixed my problem. Thanks for your help anyway.
      My System SpecsSystem Spec

  4. #14


    Australia
    Posts : 9
    Windows 8.1


    sorry, for the repeat message, website didn't update properly
      My System SpecsSystem Spec

  5. #15


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    No sweat, that happens some times, been there done that.
      My System SpecsSystem Spec

  6. #16


    Posts : 50
    windows 8.1


    Your simplest next step is to just try a different self-powered hub.
      My System SpecsSystem Spec

  7. #17


    Australia
    Posts : 9
    Windows 8.1


    Hi ComputerGeek,
    Yes I have just tried connecting my hard drive and other devices to another self-powered USB hub (this one is a lot larger) and they all work. It's just a problem with my small USB hub. I would rather use this small USB hub, but at least it works with the other one, thanks.
      My System SpecsSystem Spec

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External hard drive not recognised
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