Windows 8 and 8.1 Forums

Printer does not appear in devices and printers.

  1. #11

    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64

    Looking at the Device Manager, You have triple entries of the same printer, 2 were marked with yellow exclammation marks meaning it was not installed correctly. Try to uninstall those 2 and test print again.
    Click image for larger version

    If it still fails. Double check if you have the latest firmware installed for this printer and also download and run the printer diagnostic tool.
    Software & driver downloads HP Officejet Pro 8620 e-All-in-One Printer | HP® Support

      My System SpecsSystem Spec

  2. #12

    Posts : 8
    Windows 8.1 64-bit / Windows 8 64-bit

    I uninstalled those two entries in my device manager and re-installed the latest driver for my computer. The firmware on my printer is up to date.

    I have used the HP Print and Scan Doctor but it tells me there are no apparent issues.
    Click image for larger version

    When I try sending a test print I see the printer queue in the bottom of the screen and it tells there are 0 documents pending. After a few seconds the print notification disappears and there is no test page left in my printer.

    I can't even open the print queue since the only right-click option is to go Devices and Printers where my printer is not even there.

    Click image for larger versionClick image for larger version

    Clicking no print does nothing except for ask me to do an internal printer print test which works fine.
      My System SpecsSystem Spec

  3. #13

    Posts : 8
    Windows 8.1 64-bit / Windows 8 64-bit

    I ended up doing a system refresh and it cleared up my problems. Now all I need to do is reinstall all my applications...

    To everyone who came to assist me thank you for assisting me with my issue.
      My System SpecsSystem Spec

Page 2 of 2 FirstFirst 12
Printer does not appear in devices and printers.
Related Threads
New printers do not display in Windows 8.1 Devices and Printers (no icon): New Dell, clean install: - Reinstalled Dell Factory Image - Updated to Windows 8.1 - Installed Office 2013 - Added BUILT-IN Windows Driver for LaserJet 5P/5MP - Added Epson driver for Windows 8 64 bit from Epson...
My friend happened to look in Devices and Printers, and in the Multimedia Devices section he had about 10 devices showing up that he never heard of. Six of them were computers with names that he had never heard of, the others were devices that we could not tell what they were. I expect that...
I have a Dell Inspiron laptop that I had to restore to the factory Dell settings recently. After formatting the hard drive and re-installing windows 8 I noticed that the computer name in the devices and printers panel was Dell, Inc. instead of the computer name that I put in when re-installing...
Devices and printers Windows 8 Pro in Drivers & Hardware
I have two Dell Inspiron computers both running Windows 8 Pro. Why does the devices and printers screen show different icons for the same device on each computer. For example the laptop shows my router as a drive but the desktop shows the same item as what looks like an old radio or a safe. Where...
When I click on the View Devices and Printers in the Control Panel nothing happens... the bar turns green and keep hanging in there without displaying any information. The printer works fine, I can see it in programs; I checked the Printer Spooler and the Blue Tooth Support services, they are both...
devices/printers in Customization
Is there an easy way in windows 8 to change the icon's (the pictures of attached hardware) in the devices and printers window.
I have my HP Deskjet 3050 plugged in my router and all our computers using it through LPR. It prints from both of my our Win 7 machine as well as my Win 8 machine. However on the Win 8 machine it doesn't show up in the devices and printers. It does show in device manager as a printer, however if...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook