Windows 8 and 8.1 Forums


Black screen with cursor after Login screen.

  1. #1


    Posts : 187
    Windows 8.1 Pro/ Windows 8 Enterprise

    Black screen with cursor after Login screen.


    Hi, I have recently installed windows updates and after restart the black screen occurred after I typed my password. About five days before that I have reinstalled my Mobile Intel 4 series driver and now in Device manager it shows 3 grayed out monitors which were installed when I have reinstalled the Video driver. The monitor driver that Is currently loaded was installed when I installed the OS itself. Is it safe to remove the grayed out drivers and will this fix my problem?

    Thanks!
    Click image for larger version

      My System SpecsSystem Spec

  2. #2


    Hi werty,
    if you delete them after you press check for hardware changes will they reappear?
    if so uninstall them hard then reboot your PC you might wanna create a restore point first in case some thing wrong happens, refer to this link if you dont know how:Create a restore point
      My System SpecsSystem Spec

  3. #3


    Posts : 187
    Windows 8.1 Pro/ Windows 8 Enterprise


    Hi midou35000 and thanks for you suggestion. I have already deleted them and restarted the system. No problems till now.
    Thanks for your help.
      My System SpecsSystem Spec

  4. #4


    Yes but did they reappear in the device manager tab after clicking scan for hardware changes?
      My System SpecsSystem Spec

  5. #5


    Posts : 187
    Windows 8.1 Pro/ Windows 8 Enterprise


    No they didn't appear.
      My System SpecsSystem Spec

  6. #6


    And you still facing the problem?
      My System SpecsSystem Spec

  7. #7


    Posts : 187
    Windows 8.1 Pro/ Windows 8 Enterprise


    I have searched through the forums and found this Black Screen + white cursor: How to boot into recovery on Windows 8.1 - Super User but I cannot find the Windows Activation Technologies folder. So I hope Microsoft to release Update 2 next month and to resolve my issue.
      My System SpecsSystem Spec

  8. #8


    You can wait but at least i tried to help
      My System SpecsSystem Spec

  9. #9


    Posts : 187
    Windows 8.1 Pro/ Windows 8 Enterprise


    I really appreciate that.
    Thanks!
      My System SpecsSystem Spec

  10. #10


    You can thank me by pressing the thumbs up button :P
      My System SpecsSystem Spec

Black screen with cursor after Login screen.
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