Windows 8 and 8.1 Forums

WP7 (Titan) Cannot connect to Zune

  1. #1

    WP7 (Titan) Cannot connect to Zune

    This is not the March 1st bug... it's been going on from the day I installed to the present. I plug in my HTC Titan and Zune says "Can't connect to your phone. Disconnect it, restart it, then try connecting again."

    Needless to say this does not work. I uninstalled/reinstalled Zune as well to no avail.

    How do I even BEGIN to trouble shoot this, what should I look at? Has anyone else had this problem? Very frustrating as I've been loading up pics I'd like to transfer and some music I'd like to download, etc. Without Zune my phone has lost a chunk of usability.

    Any ideas or help would be appreciated.

      My System SpecsSystem Spec

  2. #2

    Posts : 12
    Windows 8 Consumer Preview x64, Windows 7 Home Premium x64

    Try going to Device Manager and remove the Titan from USB devices, then restart and plug in the phone and it the drivers should reinstall. Unless the cable has broken?
      My System SpecsSystem Spec

  3. #3

    I'll try again...

    I HAVE been using the same cable for awhile now (used it with my HD7 before the Titan). It charges the phone still - and it stopped working when I switched from W7 to W8... it was immediate so I don't think the cable is suspect.
      My System SpecsSystem Spec

WP7 (Titan) Cannot connect to Zune
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