WP7 (Titan) Cannot connect to Zune

Tuishimi

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Member
Messages
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Location
Sonoran Desert
This is not the March 1st bug... it's been going on from the day I installed to the present. I plug in my HTC Titan and Zune says "Can't connect to your phone. Disconnect it, restart it, then try connecting again."

Needless to say this does not work. I uninstalled/reinstalled Zune as well to no avail.

How do I even BEGIN to trouble shoot this, what should I look at? Has anyone else had this problem? Very frustrating as I've been loading up pics I'd like to transfer and some music I'd like to download, etc. Without Zune my phone has lost a chunk of usability. :)

Any ideas or help would be appreciated.
 

My Computer

System One

  • OS
    Windows 8
    CPU
    Intel Quad Core 2600K
    Motherboard
    Asus Sabertooth P67
    Memory
    16GB, Corsair Vengeance
    Graphics Card(s)
    Nvidia 570
    Monitor(s) Displays
    Benq HDMI Senseye+photo 23"
    Screen Resolution
    1920x1080
    Hard Drives
    2x500GB WD RE4 RAID 0 (C:)
    1x1.5 TB Seagate Green (D:)
    1x1.5 TB Seagate Green (E:)
    PSU
    Corsair 750W
    Case
    Cooler Master HAF 932
    Cooling
    Corsair H60 + 5 Fans
    Keyboard
    HHKB Pro 2
    Mouse
    Logitech Anywhere MX
    Internet Speed
    Fast
Try going to Device Manager and remove the Titan from USB devices, then restart and plug in the phone and it the drivers should reinstall. Unless the cable has broken?
 

My Computer

System One

  • OS
    Windows 8 Consumer Preview x64, Windows 7 Home Premium x64
    System Manufacturer/Model
    Zoostorm
    CPU
    Intel Core 2 Quad Q8200 @2.33GHz
    Memory
    4GB
I'll try again...

I HAVE been using the same cable for awhile now (used it with my HD7 before the Titan). It charges the phone still - and it stopped working when I switched from W7 to W8... it was immediate so I don't think the cable is suspect.
 

My Computer

System One

  • OS
    Windows 8
    CPU
    Intel Quad Core 2600K
    Motherboard
    Asus Sabertooth P67
    Memory
    16GB, Corsair Vengeance
    Graphics Card(s)
    Nvidia 570
    Monitor(s) Displays
    Benq HDMI Senseye+photo 23"
    Screen Resolution
    1920x1080
    Hard Drives
    2x500GB WD RE4 RAID 0 (C:)
    1x1.5 TB Seagate Green (D:)
    1x1.5 TB Seagate Green (E:)
    PSU
    Corsair 750W
    Case
    Cooler Master HAF 932
    Cooling
    Corsair H60 + 5 Fans
    Keyboard
    HHKB Pro 2
    Mouse
    Logitech Anywhere MX
    Internet Speed
    Fast
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