Windows 8 and 8.1 Forums


Screen Blank after enable intel hd graphics 3000

  1. #1


    Malaysia
    Posts : 6
    Windows 8.1 Pro

    Screen Blank after enable intel hd graphics 3000


    The problem happend after i ..
    right click on desktop > Graphic option > first thing that i cant remember what is it ..
    Then the screen suddenly blank ! (The system is still running)..
    and i startup with safe mode..it has no problem..
    I disabled intel hd grahics 3000 device on safe mode..
    and it work's , my screen is not blank anymore..
    but without the intel hd grahics i facing many problem like,
    cant adjust screen's brightness..

    what i should do? maybe reset the setting of intel hd grahics ?
    but how..if i enable the intel hd grahics device..it becomes blank again..

    someone help me

    hp pavilion g series
    Microsoft Window 8.1 pro
    processor : intel(R) core(TM) i5-2410m cpu
    system type:64-bit operating system, x64-based processor

      My System SpecsSystem Spec

  2. #2


    Hi, Welcome to EightForums,

    In order to help resolve your issue can you please advise what the Make/Model of your computer/laptops is and system specs.

    Cheers,
    Jamie
      My System SpecsSystem Spec

  3. #3


    Have you tried downloading/installing the latest drivers for HP?
      My System SpecsSystem Spec

  4. #4


    Malaysia
    Posts : 6
    Windows 8.1 Pro


    haven't tried cause my internet is not really fast for now..but will it works?
    cause i think the problem maybe only wrong chosen the option or something..
    if i update the drivers,and the option was still same ..maybe it's won't solved the problem..
      My System SpecsSystem Spec

  5. #5


    Unfortunately you never know until you try it.

    Can you post a screenshot of you graphics options?
    (the options you ticked / un-ticked) so we can see what settings are there

    Screenshots and Files - Upload and Post in Eight Forums
      My System SpecsSystem Spec

  6. #6


    Malaysia
    Posts : 6
    Windows 8.1 Pro


    Click image for larger versioni cant check the option because i had disabled the device..and i tried to enable the device back(same as in the image),the screen just became blank again..
      My System SpecsSystem Spec

  7. #7


    Your AMD Radeon HD 7400 has a yellow exclamation mark against it... i would try installing the latest graphics drivers for it and see if that helps with your display properties (brightness as you mentioned in post #1)
      My System SpecsSystem Spec

  8. #8


    Malaysia
    Posts : 6
    Windows 8.1 Pro


    where i can get the latest graphics driver ??
      My System SpecsSystem Spec

  9. #9


    What is the model of your laptop 'HP Pavilion'

    Example 'g6-1200'
      My System SpecsSystem Spec

  10. #10


    Malaysia
    Posts : 6
    Windows 8.1 Pro


    hp Pavilion g4 ? seriously i didn't know how to check,i just saw that at bottom right side on the monitor..
      My System SpecsSystem Spec

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Screen Blank after enable intel hd graphics 3000
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