Windows 8 and 8.1 Forums


Brother HL-2170W Printer

  1. #1

    Brother HL-2170W Printer


    I tried printing a PDF document from Windows 8 PDF reader but continually got the following message. The printer drivers are installed and I can print from both notepad and Microsoft Word making it strange that I cannot do the same from the PDF reader (built into Win8). Any suggestions will be welcome.
    Attached Thumbnails Attached Thumbnails Screenshot.png  

      My System SpecsSystem Spec

  2. #2


    Anyone else having problems printing from the Win8 PDF reader?
      My System SpecsSystem Spec

  3. #3


    Covington, La
    Posts : 1,184
    Windows 7 HP 64bit, Windows 8.1 Pro w/Media Center 64BIT


    I have the same printer and it printed from the reader OK. I normally use Nitro PDf Reader (Free) as I like it better. It also adds a choice to the print menu to save any type file as a PDF instead of printing it.

    Jim
      My System SpecsSystem Spec

  4. #4


    Thanks Jim, I'll give Nitro PDF reader a go but I'd still love to know why I cannot print from the Win8 reader especially now knowing you can .
      My System SpecsSystem Spec

  5. #5


    Covington, La
    Posts : 1,184
    Windows 7 HP 64bit, Windows 8.1 Pro w/Media Center 64BIT


    I do use the default printer driver from Microsoft. Did you install any other driver for your printer? I am also running my printer on a USB port.

    Jim
      My System SpecsSystem Spec

  6. #6


    Ahhhh ok I am running mine wirelessly … strange though that it works with everything else other than Win8's PDF reader
      My System SpecsSystem Spec

  7. #7


    Use Advanced Add Printer for this device. I'll assume you connected over USB. You will need to disable Bidirectional on the Ports tab of printer properties to print.
      My System SpecsSystem Spec

  8. #8


    No I am connected to the printer wirelessly as it is in another room.
      My System SpecsSystem Spec

  9. #9


    Sadly i don't have a Wifi printer here at home so i can't try it, but look for the Bidirectional on the Ports tab, if its there just untick it and see if it does help!

    edit: agh, i see now some other apps does work, must be related to the reader app then.
      My System SpecsSystem Spec

  10. #10


    Solved (sort of) seems it was only my gas bill I cannot print. I decided to try another PDF file just to see and guess what it printed no problems with Win 8's reader. I tried a couple more with colour in them and they worked too. I went back to the gas account and it still will not print. My guess is the gas account is somehow a different format to all my other PDFs
      My System SpecsSystem Spec

Brother HL-2170W Printer
Related Threads
I have found that my Brother print scanner will not function in 8.1 I have a desktop running 8.1 and a laptop running 7. Both have the drivers loaded for the Brother printer. The desktop is connected to a wireless router with a LAN cable, the laptop is connected wireless. On the desktop I can...
I have a Brother HL 2270DW printer in one room of my house. Each of my two Win7 machines, all in different rooms, print to this printer wirelessly with no problems. However, my new Dell One 2020 detects the the printer as a wireless printer but reports something like 'Driver Unavailable' in...
I've installed a Brother HL-1240 laser printer on a new Windows 8 computer. Brother says that Windows has built in the driver for this printer. Sure enough, the printer appears on my device list. However, the printer preferences says that the maximum resolution is 300 dpi. The specs for the...
Brother MFC-9330CDW in Drivers & Hardware
I cannot get the scanning component of my new printer to work. The "scanner" appears in device manager but has an error (yellow exclamation), it seems that the installation of the scanner network driver fails every time I try to install it. The printer prints fine just will not scan. I have it...
Hi all. I have upgraded my laptop to windows 8 (from windows 7) but I'm having trouble installing the software for my printer (Brother multifunction dcp-195C). I have downloaded and attempted to run the latest Full Driver & Software Package (DCP-195C-inst-B1-win78) available from the Brother...
I've tried installing the HL-2132 - on attaching the printer Windows 8 starts the installation process but at the end there is only an icon in Printers but no drivers. Hightlighting the printer icon in the Control Panel it displays driver not found at the bottom. I can't find any evidence of any...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook