Windows 8 and 8.1 Forums

USB 3.0 Not Working

  1. #1


    Posts : 1
    Windows 8

    USB 3.0 Not Working


    Hi guys,

    I bought an Asus n53sv-eh72 laptop which comes with one USB 3.0 port. In Windows 7 it was working just fine, but after Windows 8 has been installed the USB doesnt work anymore. When I insert any flash drive windows has no reaction.

    Ive been trying to find a driver but I couldnt find one that fits.

    I know this port works cause Im able to boot windows throw a flash drive. It might be some driver missing. You guys have any idea how can I solve this?

    This is my device manager screenshot.
    Click image for larger version

    Thanks!!

      My System SpecsSystem Spec

  2. #2


    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    Hi,

    The driver for 64 bit is here:

    ASUS - Notebooks- ASUS N53SV

    -------------------------

    If you need a 32 bit driver instead:

    Right click Universal Serial Bus (USB) Controller as in your screenshot. Properties | Details tab | Change the dropdown to hardware ids now

    Copy/paste the lines now shown to a new post here.
      My System SpecsSystem Spec

  3. #3


    Posts : 1
    Windows 8


    Quote Originally Posted by pedromello View Post
    Hi guys,I bought an Asus n53sv-eh72 laptop which comes with one USB 3.0 port. In Windows 7 it was working just fine, but after Windows 8 has been installed the USB doesnt work anymore. When I insert any flash drive windows has no reaction.Ive been trying to find a driver but I couldnt find one that fits.I know this port works cause Im able to boot windows throw a flash drive. It might be some driver missing. You guys have any idea how can I solve this?This is my device manager screenshot. Thanks!!
    Same as all the laptops I've installed windows 8, USB 3 doesn't work at all, even though the driver is installed
      My System SpecsSystem Spec

  4. #4


    Posts : 4
    Windows 7 ultimate


    Quote Originally Posted by pedromello View Post
    Hi guys,

    I bought an Asus n53sv-eh72 laptop which comes with one USB 3.0 port. In Windows 7 it was working just fine, but after Windows 8 has been installed the USB doesnt work anymore. When I insert any flash drive windows has no reaction.

    Ive been trying to find a driver but I couldnt find one that fits.

    I know this port works cause Im able to boot windows throw a flash drive. It might be some driver missing. You guys have any idea how can I solve this?

    This is my device manager screenshot.
    Click image for larger version

    Thanks!!
    return to top

    This works for other brands but im not quite sure if it'll work with your as long as you follow it
    if you know how to go to the BIOS then it'll be working


    Intel USB3.0 Driver
    Notice for upgrading to Windows 8 on computers that only have USB3.0 ports:
    When upgrading to Windows 8, please perform the upgrade via network or use an installation DVD with the internal Optical Disc Drive. If you would like to use an USB device, such as USB-Optical Disc Drive, USB flash memory and so on, before upgrading to Windows 8, please follow the instructions as below:


    1. Turn off the computer. (Click [Start] button and select “Shutdown”.)
    2. To start BIOS Setup, press and hold the F2 key, and then turn on the computer.
    3. Release the F2 key one second after the computer is powered on.
    4. In the BIOS Setup screen, select “Power Management” -> “Internal USB3.0 Controller” -> “Disabled”.
    5. Press F10 - a confirmation message will be displayed.
    6. Press the ENTER key - the BIOS setup application will end and the computer will restart.

    After completing the upgrade to Windows 8, please follow the instructions below:

    1. Turn off the computer.
      1. Move the mouse cursor to the bottom right corner, and click “Settings”.
      2. Click “Power”, and select “Shut down” with Shift key pressed.

    2. To start BIOS Setup, press and hold the F2 key, and then turn on the computer.
    3. Release the F2 key one second after the computer is power on.
    4. In the BIOS Setup screen, select “Power Management” -> “Internal USB3.0 Controller” -> “Enabled”.
    5. Press F10 - a confirmation message will be displayed.
    6. Press the ENTER key - the BIOS setup application will end and the computer will restart.
      My System SpecsSystem Spec

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