Windows 8 and 8.1 Forums


USB3.0 custom device not working on Windows 8

  1. #1


    Posts : 4
    Windows 8

    USB3.0 custom device not working on Windows 8


    Any idea what this below message means on connecting usb3.0 custom device ? If yes , how to fix this issue ?

    Host controller used in Fresco Logic USB3.0 host controller

    This below message is seen on Device Manager window.

    "
    This device cannot start. (Code 10)

    {Device Timeout}
    The specified I/O operation on %hs was not completed before the time-out period expired."



    Thanks

      My System SpecsSystem Spec

  2. #2


    Posts : 660
    windows 8.1


    Mostly it is a outdated device driver or corrupted driver.

    Or the windows USB drivers are corrupted

    Look at this tutorial How To Fix Error Code 10 (This device cannot start)
      My System SpecsSystem Spec

  3. #3


    USA
    Posts : 689
    Windows 8.1 Pro with Media Center


    Hi Zlatan, welcome,

    Could you tell us what device this is? And there are a few things that can prevent the item for working. Knowing what the device is could help narrow the issue down.

    Thanks
      My System SpecsSystem Spec

  4. #4


    Posts : 4
    Windows 8


    This is a custom device built. We have developed a usb3 device controller which we have ported onto a FPGA board and this supports all types of endpoints.

    This works all fine on Linux environment. For working with Windows 8 I did install WinUSB driver doing which i started getting this error message. I keep getting above error message intermittently every 4-5 seconds and after some time it says device connected. And then again after some time goes back to error message state.
      My System SpecsSystem Spec

  5. #5


    USA
    Posts : 689
    Windows 8.1 Pro with Media Center


    Well I don't know what you're dealing with since you aren't telling but you might check the item or cable again. As it sounds like Windows it trying to read the item but can't. In short, it might not be Windows.

    BTW are your Linux environments USB 3.0 capable? Are they actually running a USB 3.0 controller?

    Also, if using a cable, is the cable USB 3.0 capable. Remember, you need a USB 3 compatible cable to get USB 3 speeds.

    Sorry if these suggestions/questions sound mundane or out of place but as I said, I don't know what you're working with.
      My System SpecsSystem Spec

  6. #6


    Posts : 4
    Windows 8



    <<BTW are your Linux environments USB 3.0 capable? Are they actually running a USB 3.0 controller?

    Yes I am able to see the device getting detected and also run some custom tests on Linux environment. The host controller being used is Fresco Logic/NEC USB3.0

    <<Also, if using a cable, is the cable USB 3.0 capable. Remember, you need a USB 3 compatible cable to get USB 3 speeds.

    Yes the cable being used is a SS cable.

    <<Well I don't know what you're dealing with since you aren't telling but you might check the item or cable again. As
    it sounds like Windows it trying to read the item but can't. In short, it might not be Windows.

    We have developed a USB3.0 device IP and we are testing it on our FPGA platform. It's a general purpose hardware IP that can be used for any USB class(not just mass storage). This device is connected using a superspeed cable to a NEC USB3.0 host controller which resides on a PCIe -x1 slot.


      My System SpecsSystem Spec

  7. #7


    USA
    Posts : 689
    Windows 8.1 Pro with Media Center


    Have you looked at the possibility of this being a driver issue? Have you looked at developing one for using the device on Windows 8/8.1?

    Also, are you talking about this - Field-programmable gate array - Wikipedia, the free encyclopedia.

    Anyway it looks like what your doing and trying to accomplish is beyond my scope of experience so it look like I'm unable to provide any adequate solutions to your issue.

    I'll see if I can get someone else to look at this thread.

    Peace
      My System SpecsSystem Spec

  8. #8


    Hafnarfjörður IS
    Posts : 4,376
    Linux Centos 7, W8.1, W7, W2K3 Server W10


    Hi there.

    I'm not a programmer so I can't help you with that part of the problem. I DO know however for better system security that Windows 8 will only allow "signed" i.e validated by Ms drivers to be installed. Your problem might be better answered by consulting Ms's platforms for OEM developers.

    Interacting the base OS with hardware is never easy at the best of times. It's actually easier in Linux since you have access to all the source code of the system so you can insert your driver into the appropriate part of the OS. With windows all you have is the API unless you try and get round the system by making your hardware do direct memory accesses -- a VERY BAD IDEA as it gives Hackers a way into the system and also if the OS changes your driver will stop working so fast the users won't even have had time to pick up the phone for support.

    Cheers
    jimbo
      My System SpecsSystem Spec

USB3.0 custom device not working on Windows 8
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