USB 3.0 port(s) stops working after transfer attempt

Dear community,

It seems that my new MSI GT70 2OD's USB 3.0 port(s) are experiencing serious issues. Because as soon as I try to transfer any file or folder with files in them, it just disconnects the external drive, and claims that the file transfer failed! While in USB 2.0 port(s), it works just fine. So, my thought is that it's not the external drive's fault, but something to do with the hardware's (chipset) fault. Any ideas? Anyone?

Kind Regards,

Skull Kid

Open your registry and under this key: HKEY_LOCAL_MACHINE\SOFTWARE\Intel\InfInst to see if you have the latest Intel Chipset Drivers. The latest version is: 10.0.20

You can download it from here: Intel Chipset Device Software Version 10.0.20 WHQL

Oh... it said 9.4.0.1017... could this be the problem? :S

Been there, tried that... updating the Chipset did not solve the problem, but maybe I need to reboot?

have look here

Hi Skull,
fair few W8/usb3 anomalies,
most say plug it in before you boot.
but see attached

Roy