Windows 8 and 8.1 Forums

Mouse suddenly stopped working in just 1 laptop

  1. #1

    Posts : 90
    Windows 8.1 x64

    Mouse suddenly stopped working in just 1 laptop

    Hi, I have a Windows 8.1 Lenovo notebook and a Toshiba Satellite Windows 7 laptop, and a mouse, lol.

    Well, the mouse has been working fine for 4 months, but suddenly, the mouse has stopped working in my Toshiba laptop. As I didn't know how to fix it, and as Toshiba laptop was full of crap, I've just formatted its HDD and made a clean install of Windows 8.1 and updated everything.

    After that, I've plugged the mouse in and the same error: it connects and disconnects all the time. Sometimes, if I'm in the Device Manager refreshing the devices, mysteriously it start to work, but just for a few minutes. Sometimes, and just sometimes, the Device Manager shows that there's an unknown device connected to a USB port that is not working. The error code is 43.

    That mouse works perfectly in my other notebook, the lenovo. I've connected a different mouse to the Toshiba and it works perfectly, in any port. So that makes me say this:

    -The mouse is not broken, cause it works in my other laptop
    -Toshiba's USB ports work nice cause any other device I connect works seamlessly
    -After a clean install, it can't be a software problem

    So... what the hell is going on?

    Last edited by rambomhtri; 09 Jun 2014 at 05:12.

      My System SpecsSystem Spec

  2. #2

    Posts : 216
    Windows 8.1 Pro with Media Center

    Sound like a driver problem.

    Did you do the clean Windows install from the Lenovo recovery partition and install all the system specific drivers? If not, visit the Lenovo Support site. Unlike some laptops, my Lenovo Yoga 13 didn't come with an automatic driver update program. You have to download their drivers and such.

    They have changed their support site several times so now it's very easy to get the right drivers.

    Home - Lenovo (US)
      My System SpecsSystem Spec

  3. #3

    Posts : 90
    Windows 8.1 x64

    No, I have not touched the lenovo notebook. It has no problems. What I've formatted is Toshiba's HDD, and make a clean install of Windows 8.1. Before, it had Windows 7 installed, and the mouse stopped working. BUT at that time, in my lenovo worked perfect. After a clean Windows 8.1 install in the Toshiba, the mouse still didn't work.

    NEWS: I don't know why, but yesterday the mouse worked fine in my lenovo, but now it doesn't. So I guess the mouse is broken, since it doesn't work neither in my lenovo or Toshiba.
      My System SpecsSystem Spec

Mouse suddenly stopped working in just 1 laptop
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