Windows 8 and 8.1 Forums


Failed Driver software installation - TOSHIBA USB drive

  1. #11


    Quote Originally Posted by visruth View Post
    @CountMike when I asked about the repair with Toshiba guys they told they only deal with replacement and backup of these hdd & that these type of issues come due to frequent plugging out without waiting hdd to stop running.
    Yes that can happen with mechanical drives, you get a "Head crush", heads do not park immediately and disk doesn't stop till than. Capacitors in it keep drive spinning until cache finishes writing to disk and heads park. That's why you should use "Safely remove Hardware and Eject media" before disconnecting them, It's not critical with solid state drives but mechanical......
    Also, jarring them while they are spinning can ruin them.

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  2. #12


    Quote Originally Posted by visruth View Post
    I'll try that. So there's no problem with plugging it to ac adapter?
    No problem, only 5v on them. (outer two contacts on USB connector).
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  3. #13


    India
    Posts : 1,536
    Win 8.1 Update x64


    @CountMike OK. I tried it with ac adapter, problem persisting.... 😐
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  4. #14


    Quote Originally Posted by visruth View Post
    @CountMike OK. I tried it with ac adapter, problem persisting.... 
    Hope you don't have anything of great importance on it. Suppose that warranty is out too.
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  5. #15


    India
    Posts : 1,536
    Win 8.1 Update x64


    @CountMike so that's the end of it right? 😑 I can't try for replacement as it's out of warranty. Backing up costs double the mrp of the device... Toshiba guys cautioned!
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  6. #16


    India
    Posts : 1,536
    Win 8.1 Update x64


    @CountMike had few personal items, family pics, college snaps...
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  7. #17


    Quote Originally Posted by visruth View Post
    @CountMike had few personal items, family pics, college snaps...
    Well, it's either service or can still try to take HDD out so you get direct access to it and maybe salvage something out of it. That's what they would start with in the repair shop.
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  8. #18


    India
    Posts : 1,536
    Win 8.1 Update x64


    @CountMike I don't know how to take it out in the first place, you just Google my hdd in... You can see that it's completely closed without a single screw. I fear it might break all together. Could u help me out in disassembling it.... 😓
      My System SpecsSystem Spec

  9. #19


    Quote Originally Posted by visruth View Post
    @CountMike I don't know how to take it out in the first place, you just Google my hdd in... You can see that it's completely closed without a single screw. I fear it might break all together. Could u help me out in disassembling it.... 
    Any other name or type marked on it, can't see to be able to find it at Toshiba by those numbers.?
      My System SpecsSystem Spec

  10. #20


    India
    Posts : 1,536
    Win 8.1 Update x64


    @CountMike similar to this one... Product number too almost similar, Toshiba Canvio Basics 1.0 TB 2.0 Portable External Hard Drive E05A100BBU2XK (Black):Amazon:Electronics
    No other specs written on it. There's 06/11 marked... May be that's manufacture date
      My System SpecsSystem Spec

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Failed Driver software installation - TOSHIBA USB drive
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