Windows 8 and 8.1 Forums

no keyboard for user

  1. #1


    Posts : 3
    windows 8

    no keyboard for user


    Hi

    windows 8 pc with two users - th pc is an acer that has been upgraded to 8.1

    both users can log on using the log on boxes but one user looses keyboard functionality when the start screen/desktop appears.

    Tried a new keyboard to no avail.

    I'm lost as to the cause as the usb wireless keyboard (microsoft) works for one of the two users.

    Anyone any ideas as to the cause?

    thanks

    Ian

      My System SpecsSystem Spec

  2. #2


    Posts : 2,130
    Windows 8.0 x64


    Did it come with any software? If so is the same software running under both accounts?
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    windows 8


    Hi

    the twp profiles have been working perfectly up till saturday

    no hardware changes or software installed

    worth trying a system restore??

    thanks

    Ia
      My System SpecsSystem Spec

  4. #4


    Posts : 2,130
    Windows 8.0 x64


    That's what I'd do. Was there a windows update? Sometimes they have side effects.
      My System SpecsSystem Spec

no keyboard for user
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