Windows 8 and 8.1 Forums

removing bluetooth device failed

  1. #1

    Posts : 7
    windows 8

    removing bluetooth device failed

    Hi, I have got a problem with bluetooth device. I tried removing my bluetooth device but it failed to remove. It is displayed as "removing device" on the screen as shown in the picture. Now I cannot add the device again. I don't find the device when I search by clicking on "add a device" as shown in the picture. When I try to add from my mobile device it fails to add by showing a message as shown in the next picture.Click image for larger versionClick image for larger version

      My System SpecsSystem Spec

  2. #2

    Posts : 74
    s: XP, Win7, Win8, Ubuntu

    Same here. Windows 8.0 Remove Bluetooth device fails. Tried with device - external speaker off and on. Removed fails both ways.

    So I have a zombie Bluetooth speaker that won't work, but cannot be removed either. Nice.
      My System SpecsSystem Spec

  3. #3

    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit

    Don't know if this will help but here it is: Unable to REMOVE Bluetooth mouse
      My System SpecsSystem Spec

  4. #4

    Posts : 74
    s: XP, Win7, Win8, Ubuntu

    thanks popeye

    Things turned out well. It was the incorrect driver. Got the right one from the manufacturer's website.
      My System SpecsSystem Spec

  5. #5

    Posts : 74
    s: XP, Win7, Win8, Ubuntu


    Update- the 'correct Bluetooth driver' failed as well for my Toshiba laptop after a reboot.

    Found an application, the Toshiba Bluetooth manager - called the Toshiba Bluetooth Stack - which is like a overlayer / controller / manager which ensures that Bluetooth works properly. Found a very recently updated version - 9-9-2014, and installed that. When installing I noticed that one of the steps is "installing driver". Looks like it overrode any previous drivers I (tried to) install.

    The Bluetooth Stack is actually what I have installed in my Win7 side. This works much better on Win7 (and probably Win8) then just a native Windows Bluetooth driver setup.
      My System SpecsSystem Spec

removing bluetooth device failed
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