We purchased 15 Surface Pro 2 tablets for our School Administrators. Touch did not work for 3 tablet 'out of the box'...or so I thought. Since receiving them, touch has stopped working on 5 more. Each time Microsoft has replaced the device without question so I assumed this was a known issue. However I am now pretty sure it is happening during my imaging process. I am using SCCM 2012, via PXE and/or USB. The Task Sequence completes successfully and all drivers appear to install. I am using the driver package from Microsoft. The stylus works but not touch. I can't complain about the support MS is providing since they replace the device every time but I am sure there must be a fix I have not tried. Any ideas? Thanks
My Computer
System One
-
- OS
- Windws 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- Lenovo T410
- CPU
- i7
- Browser
- IE 11