I have bought a HP envy 15 and upon using it a couple of times I turned it on again and Bluetooth had DISAPPEARED it was non existent in any settings or the Control Panel or anything except in Device Manager. After excessive clicking around I found that it had been turned off so I turned it back on.
I have used it for a while since until I turned it on today and found it to be again completely disappeared, I have tried everything within my knowledge to fix it and right now I have re-remembered how utterly worthless HP are at making hardware. I cannot find how to turn it back on again if it is the same error, but I do not think it is.
If I go into my device manager now (see image) it has the exclamation mark through it which means what exactly?? Clicking to update the driver does nothing, restarting does nothing, I can't see how uninstalling or disabling it will do anything. Please advise how I can fix this.
I have used it for a while since until I turned it on today and found it to be again completely disappeared, I have tried everything within my knowledge to fix it and right now I have re-remembered how utterly worthless HP are at making hardware. I cannot find how to turn it back on again if it is the same error, but I do not think it is.
If I go into my device manager now (see image) it has the exclamation mark through it which means what exactly?? Clicking to update the driver does nothing, restarting does nothing, I can't see how uninstalling or disabling it will do anything. Please advise how I can fix this.
My Computer
System One
-
- OS
- Windows 8